nbodkins

I am on the pro plan(1536Kbps Down, 256Kbps Up), wasting 90 dollars a month for 6.2% of my "up-to" download speed and 47.3% of my "up-to" upload speed. I'm about ready to cancel and switch to dial-up so I can actually use the internet if this doesn't get fixed if the service tech ever actually keeps an appointment.

And what would a transponder reassignment do actually? Haven't the slightest idea what that is.

Once again the tech called and cancelled the service call it is now rescheduled for next next Wednesday, the 13th, really getting annoyed.

Yep, it's hitting me hard, almost not acceptable.

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Hitting you hard...

:::.. testmy.net test results ..:::

Download Connection is:: 95 Kbps about 0.1 Mbps (tested with 512 kB)

Download Speed is:: 12 kB/s

Upload Connection is:: 121 Kbps about 0.1 Mbps (tested with 386 kB)

Upload Speed is:: 15 kB/s

Tested From:: https://testmy.net (Main)

Test Time:: 2010/01/07 - 7:06pm

D-Validation Link:: https://testmy.net/stats/id-D27HUZGR8

U-Validation Link:: https://testmy.net/stats/id-H3TMFVSAU

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 ( .NET CLR 3.5.30729) [!]

Be happy with what you are getting, could be a lot worse.

Thanks for the quick response, got 2 sets of these http://www.newegg.com/Product/Product.aspx?Item=N82E16820231219.

Should see a nice improvement over my current ram, its got two 2 GB sticks and two 1 GB sticks all running at 400 Mhz and latency is (6-6-6-18). 

Was wondering if anyone knew of a way to find out what voltage and cas latency ram would be supported in my system, the retailer and motherboard manufacturer "cant find the voltage specifications in there database." Which is making upgrading my ram a harder choice than it should be...

I believe the best i can use is 8 GB's(2 GB's max allowed in each slot) of 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) and the motherboard supports dual-channel support on four DIMMs, so I will be getting two dual channel 4 GB(2 GB x 2GB) kits, but what I select would depend on the voltages supported.

Was also wondering if since there are no options to adjust ram latency settings(damn OEM BIOS), would the new ram actually boot up with what it is rated at?

The computer is a eMachines ET1331G-03w, product support page:

http://support.gateway.com/emachines/desktop/2009/emachines/et/ET1331/ET1331sp2.shtml

And from what an eMachine tech told me the motherboard is a OEM gateway motherboard, Part Number: 4006278RECS MCP61PM-GM NVIDIA GeForce 6150SE Motherboard, whose support page would be here:

http://support.gateway.com/s/MOTHERBD/ECS/4006278R/4006278Rsp2.shtml

Which is no help as it has no voltage information, it actually has outdated information on the ram, since 64 bit operating systems can handle more then 4 GB's of ram. And there is conflicting statements from gateways support and eMachine's support on the PCI slot. Gateway's website lists one PCI Express

Scheduled to be there from 1-6 p.m. so should be horrible when he or she arrives. 

The tech guy was supposed to be at my house Saturday night to fix whatever problem there is or isn't, unfortunately I got a call in the morning from him and he rescheduled for next Thursday night because it was too cold.  I was like are you serious, don't you have a coat. Though in his defense there was a weather advisory for a -30 degree wind chill. So i guess I'll let you guys know on Thursday night or Friday if any improvements are made.

Since you got a good tech that provided you with his name and extension how about sharing that information with me.  You can send me an e-mail with the info if  you don't want to post it. 

Thanks Larry...

Will do just send me a pm with your email address and I'll get it to you soon as I get back to my house, hanging out at my dads atm and I have it written down next to my other computer.

Don't you wish we could upgrade wild blue to this connection,

15 Mbps download connection at my dads house, running a fresh Linux copy on my new computer.

On the 1.5 Mbps down package...tech will be here on Saturday, I'll let you know if anything gets better.

Don't believe wireless works out where I am my verizon phone hardly gets service at my house lol, requires driving up the highway for ten minutes to place a call. There is a local wireless provider but its pay per usage(MB) and for the price, the avg 80Kbps up and down reported by a friend I'd rather have dial up

Well since I talked to them my speed can go higher then the lowest plan, where before it wasn't even close. So I believe some kind of change was made whether or not they admit to it.

You canagree to have a tech come out and I ASSURE you that on that day thesystem will run at 150% better an you'll ever get and 24hrs after theyleave you home it goes back yo normal.

Well if the problem is overselling as most seem to believe, I have a hard time understanding how you figure that. Wouldn't it merely be up to whether or not customers were heavily using the service at the time they come?

Now if it were my old cable company I'd agree wholeheartedly as I was paying for 20Mbps down and sometimes I'd call in when it was slow(5-10Mbps) and they'd tell me its fine and that I must be mistaken. When I check again after the call it would be at like 22Mbps lol...obviously not hard for them to make me look silly but didn't bother me none as it was super fast. If only Wildblue could do that. 

not even close

miraculously the downloads like 5 times faster than last nights this morning...

Hello, not sure if anyone here still has the Wildblue service (probably wiser than I and switched by now  ), but if your having issues I might be able to help.

When I started with Wildblue(pro plan) I had no issues at all and couldn't understand where all the complaints I'm seeing here were coming from.

As the above tests show I had nothing to complain about lol.

In October I decided to downgrade to the lowest plan to save some money as bills were getting tight, still no problems with service. I was getting around advertised speed at any time of day with no slow downs.

Now that my financial situation is much better i decided to upgrade the service back up to the pro plan to enjoy a bit more speed once again. This is where I ran into problems, my download and upload speed stayed the same(at advertised lowest plan instead of highest plan). So yesterday I called into tech support and spent 77 minutes on the phone going through all kinds of tests and configurations and such to no avail, I was put on hold and finally greeted with, "My supervisor has advised me to tell you to check your contract and you will find we don't guarantee speeds at any time. If you would like to pay 95$ we will send a tech out and check the equipment but we can't guarantee the issue will be fixed." I was not happy with this and hung up.

To my surprise this morning i was almost at the rated speeds of the pro plan and was excited, until I noticed my speeds gradually falling the rest of the day. 

This is what I'm at right now 

So being angry I called tech support back and got a different person. I explained what was going on and the phone call I had yesterday and he told me that was not the correct resolution and apologized for the other employee's and supervisor's behavior, and started right away to find the issue...after failing to correct the problem he set up a service call for a tech to come out on Saturday (I got a pm time because this is when service is at its worst) and correct the issue. He informed me that I will be back up to speed by sunday morning and credited my account 95$ along with giving me his extension number and name to call if I have any other problems.

Quite a bit different customer support between these two employees, they couldn't have been in the same training class lol.

Will post again late Saturday or early Sunday with results of the service call, since I haven't had issues with them in the past I'm somewhat hopeful. 

:::.. testmy.net test results ..:::

Download Connection is:: 3105 Kbps about 3.11 Mbps (tested with 6144 kB)

Download Speed is:: 379 kB/s

Upload Connection is:: 154 Kbps about 0.2 Mbps (tested with 386 kB)

Upload Speed is:: 19 kB/s

Tested From:: https://testmy.net (Main)

Test Time:: 2009/09/20 - 11:27am

D-Validation Link:: https://testmy.net/stats/id-OJC5WBG1V

U-Validation Link:: https://testmy.net/stats/id-FHCB5DZG1

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729) [!]

lol there slacking in  the whole throttling department >.<

just did speed tests put image in my signature, are these acceptable for the pro package?