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NexusOne

Help Tweak Charter 10Mb/1Mb

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I just got charters new 10Mb/1Mb service.

The upload is fine but the download... not quite as high as I would like.

Here is my info.

OS: Windows XP Pro SP2/Athlon MP 2800/2Gig System Memory

ISP: Charter Communications

Speed Package: 10Mb/1Mb

Installed Tweak Software: Cablenut using the OOL profile.

MTU = 1500

MTU is fully optimized for broadband.

MSS = 1460

Maximum useful data in each packet = 1460, which equals MSS.

Default TCP Receive Window (RWIN) = 921600

RWIN Scaling (RFC1323) = 4 bits (scale factor of 8 )

Unscaled TCP Receive Window = 57600

For optimum performance, consider changing RWIN to a multiple of MSS.

Other RWIN values that might work well with your current MTU/MSS:

513920 (MSS x 44 * scale factor of 8 )

256960 (MSS x 44 * scale factor of 4)

128480 (MSS x 44 * scale factor of 2)

64240 (MSS x 44)

bandwidth * delay product (Note this is not a speed test):

Your TCP Window limits you to: 36864 kbps (4608 KBytes/s) @ 200ms

Your TCP Window limits you to: 14745.6 kbps (1843.2 KBytes/s) @ 500ms

MTU Discovery (RFC1191) = ON

Time to live left = 53 hops

TTL value is ok.

Timestamps (RFC1323) = OFF

Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349) = 01011100 (92)

Precedence (priority) = 010 (immediate)

Delay = 1 (low delay)

Throughput = 1 (high throughput)

Reliability = 1 (high reliability)

Cost = 0 (normal cost)

Check bit = 0 (correct, 8th checking bit must be zero)

DiffServ (RFC 2474) = No valid DiffServ equivalent

----------------------------------------------------------------------------------------------

:::.. Download Stats ..:::

Connection is:: 7278 Kbps about 7.28 Mbps (tested with 5983 kB)

Download Speed is:: 888 kB/s

Tested From:: https://testmy.net  (Server 1)

Test Time:: 2006/05/27 - 1:02pm

Bottom Line:: 127X faster than 56K 1MB Download in 1.15 sec

Tested from a 5983 kB file and took 6.735 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 156.99 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-CURYXONQP

:::.. Upload Stats ..:::

Connection is:: 1024 Kbps about 1.02 Mbps (tested with 1496 kB)

Upload Speed is:: 125 kB/s

Tested From:: https://testmy.net  (Server 1)

Test Time:: 2006/05/27 - 1:03pm

Bottom Line:: 18X faster than 56K 1MB Upload in 8.19 sec

Tested from a 1496 kB file and took 11.96928 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 341.38 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-690M8BTWQ

----------------------------------------------------------------------------------------------

UCSC Web100 based Network Diagnostic Tool (NDT)

TCP/Web100 Network Diagnostic Tool v5.3.3d

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 1.09Mb/s

running 10s inbound test (server to client) . . . . . . 5.27Mb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

----------------------------------------------------------------------------------------------

The current date is: Sat 05/27/2006

The current time is: 15:07:54.39

Microsoft Windows XP [Version 5.1.2600]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=37ms TTL=52

Reply from 67.18.179.85: bytes=32 time=39ms TTL=52

Reply from 67.18.179.85: bytes=32 time=38ms TTL=52

Reply from 67.18.179.85: bytes=32 time=39ms TTL=52

Reply from 67.18.179.85: bytes=32 time=38ms TTL=52

Reply from 67.18.179.85: bytes=32 time=39ms TTL=52

Reply from 67.18.179.85: bytes=32 time=37ms TTL=52

Reply from 67.18.179.85: bytes=32 time=38ms TTL=52

Reply from 67.18.179.85: bytes=32 time=39ms TTL=52

Reply from 67.18.179.85: bytes=32 time=38ms TTL=52

Reply from 67.18.179.85: bytes=32 time=39ms TTL=52

Reply from 67.18.179.85: bytes=32 time=38ms TTL=52

Ping statistics for 67.18.179.85:

    Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 37ms, Maximum = 39ms, Average = 38ms

Ping Complete.

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  55.b3.1243.static.theplanet.com [67.18.179.85]

  2    6 ms    7 ms    8 ms  10.18.160.1

  3    8 ms    7 ms    7 ms  24.217.2.157

  4    7 ms    7 ms    7 ms  12.124.129.97

  5    24 ms    24 ms    22 ms  12.123.24.226

  6    25 ms    25 ms    25 ms  tbr2-cl6.dlstx.ip.att.net [12.122.10.90]

  7    25 ms    24 ms    25 ms  gr1-p340.dlstx.ip.att.net [12.123.16.173]

  8    24 ms    24 ms    23 ms  12.119.136.14

  9    38 ms    37 ms    37 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

10    38 ms    40 ms    37 ms  vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]

11    39 ms    37 ms    37 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]

12    39 ms    37 ms    38 ms  55.b3.1243.static.theplanet.com [67.18.179.85]

Trace complete.

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ok, After using that config file with CableNut this is what I get.

:::.. Download Stats ..:::

Connection is:: 7487 Kbps about 7.49 Mbps (tested with 5983 kB)

Download Speed is:: 914 kB/s

Tested From:: https://testmy.net  (Server 1)

Test Time:: 2006/05/27 - 2:08pm

Bottom Line:: 131X faster than 56K 1MB Download in 1.12 sec

Tested from a 5983 kB file and took 6.547 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 164.28 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-MFGC8V9XL

:::.. Upload Stats ..:::

Connection is:: 1025 Kbps about 1.03 Mbps (tested with 1496 kB)

Upload Speed is:: 125 kB/s

Tested From:: https://testmy.net  (Server 1)

Test Time:: 2006/05/27 - 2:10pm

Bottom Line:: 18X faster than 56K 1MB Upload in 8.19 sec

Tested from a 1496 kB file and took 11.95488 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 341.81 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-P6KFGRWHV

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TCP/Web100 Network Diagnostic Tool v5.3.4e

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 1.07Mb/s

running 10s inbound test (server to client) . . . . . . 1.26Mb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

Statistics

------  Web100 Detailed Analysis  ------

Cable modem/DSL/T1 link found.

Link set to Full Duplex mode

Information: throughput is limited by other network traffic.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 148.86 msec; the Packet size = 1460 Bytes; and

There were 33 packets retransmitted, 197 duplicate acks received, and 219 SACK blocks received

The connection was idle 0 seconds (0%) of the time

This connection is network limited 99.97% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:

RFC 2018 Selective Acknowledgment: ON

RFC 896 Nagle Algorithm: ON

RFC 3168 Explicit Congestion Notification: OFF

RFC 1323 Time Stamping: OFF

RFC 1323 Window Scaling: ON

Packet size is preserved End-to-End

Server IP addresses are preserved End-to-End

Information: Network Address Translation (NAT) box is modifying the Client's IP address

Server says [x.x.x.x] but Client says [192.168.1.2]

That last bit about network congestion is a little odd.

I also did a few other tests to other sites using the NDT.

University of Michigan - Flint

TCP/Web100 Network Diagnostic Tool v5.2.0f

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 1.10Mb/s

running 10s inbound test (server to client) . . . . . . 8.32Mb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

Thomas Jefferson National Accelerator Facility in Newport News, VA

TCP/Web100 Network Diagnostic Tool v5.2.0f

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 1.09Mb/s

running 10s inbound test (server to client) . . . . . . 7.47Mb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

Stanford University, ITS Networking Group (CA)

TCP/Web100 Network Diagnostic Tool v5.3.3e

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 854.50Kb/s

running 10s inbound test (server to client) . . . . . . 6.61Mb/s

Your PC is connected to a Cable/DSL modem

Santa Cruz - CA

TCP/Web100 Network Diagnostic Tool v5.3.3d

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 1.09Mb/s

running 10s inbound test (server to client) . . . . . . 6.12Mb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

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maybe a few more files to try but i just wanna see something.  try this file and post the results and statistics back from this site again( http://miranda.ctd.anl.gov:7123/ ) and i should know a file that might make it better and we can do some more testing at different sites to see if you can download at that speed from anywhere but distance might be limiting your speed to here.  we'll see ;)

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Ya know whats odd... I have tried lots of different speed tests and none show that I'm getting my full speed.

But when I jump on the newsgroup to get um educational material it shows i'm downloading at 1300KB/sec....

I think the distance thing might be whats throwing off the speed tests.

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Ok here are the results from the links you posted.

http://www.testmy.net/o-mirror-Blunted2

:::.. Download Stats ..:::

Connection is:: 5144 Kbps about 5.14 Mbps (tested with 16384 kB)

Download Speed is:: 628 kB/s

Tested From:: http://www.speakeasy.org

Test Time:: 2006/05/27 - 11:29pm

Bottom Line:: 90X faster than 56K 1MB Download in 1.63 sec

Tested from a 16384 kB file and took 26.094 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 81.51 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-CTMJE52W8

http://www.testmy.net/o-mirror-Diablo321

:::.. Download Stats ..:::

Connection is:: 5520 Kbps about 5.52 Mbps (tested with 20972 kB)

Download Speed is:: 674 kB/s

Tested From:: http://insanepwning.net

Test Time:: 2006/05/27 - 11:30pm

Bottom Line:: 96X faster than 56K 1MB Download in 1.52 sec

Tested from a 20972 kB file and took 31.125 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 94.78 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-GOPTLD7KV

http://www.testmy.net/o-mirror-TriRan

:::.. Download Stats ..:::

Connection is:: 5393 Kbps about 5.39 Mbps (tested with 20972 kB)

Download Speed is:: 658 kB/s

Tested From:: http://testmy.alljacked-up.com

Test Time:: 2006/05/27 - 11:31pm

Bottom Line:: 94X faster than 56K 1MB Download in 1.56 sec

Tested from a 20972 kB file and took 31.859 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 90.3 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-C946R3N8X

This is the closest speed test that charter has. They used to have one for st. louis but that site is gone now.

http://speedtest.chartermi.net/

TCP/Web100 Network Diagnostic Tool v5.2.1e

DO NOT USE YOUR CONNECTION WHILE TEST IS RUNNING

click START to begin

Preparing Speedtest . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (upload) . . . . . 1.06Mb/s

running 10s inbound test (download) . . . . . . 7.65Mb/s

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Here is a screen shot of my speeds with the news groups.

Ok, i'll try without the router, but just so you know I am connecting via ethernet and not wireless. My laptop on wireless gets the same results though. And I get the same results when the laptop is shut off.

Brand: Linksys

Model: WRT54G v5 Wireless-G Broadband Router

Firmware: 1.00.9

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Ok, I'm directly connected to the cable modem  and I get the same results.

http://speedtest.chartermi.net/

TCP/Web100 Network Diagnostic Tool v5.2.1e

DO NOT USE YOUR CONNECTION WHILE TEST IS RUNNING

click START to begin

Preparing Speedtest . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (upload) . . . . . 1.10Mb/s

running 10s inbound test (download) . . . . . . 7.63Mb/s

http://www.testmy.net/o-mirror-Blunted2

:::.. Download Stats ..:::

Connection is:: 4945 Kbps about 4.95 Mbps (tested with 16384 kB)

Download Speed is:: 604 kB/s

Tested From:: http://www.speakeasy.org

Test Time:: 2006/05/28 - 12:02am

Bottom Line:: 86X faster than 56K 1MB Download in 1.7 sec

Tested from a 16384 kB file and took 27.141 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 74.49 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-VJ5CSE63G

http://www.testmy.net/o-mirror-Diablo321

:::.. Download Stats ..:::

Connection is:: 5584 Kbps about 5.58 Mbps (tested with 20972 kB)

Download Speed is:: 682 kB/s

Tested From:: http://insanepwning.net

Test Time:: 2006/05/28 - 12:03am

Bottom Line:: 97X faster than 56K 1MB Download in 1.5 sec

Tested from a 20972 kB file and took 30.766 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 97.04 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-KSOLCB8AM

http://www.testmy.net/o-mirror-TriRan

:::.. Download Stats ..:::

Connection is:: 5304 Kbps about 5.3 Mbps (tested with 20972 kB)

Download Speed is:: 647 kB/s

Tested From:: http://testmy.alljacked-up.com

Test Time:: 2006/05/28 - 12:05am

Bottom Line:: 92X faster than 56K 1MB Download in 1.58 sec

Tested from a 20972 kB file and took 32.391 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 87.16 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-N2YIRP4CA

Main Server 1 (TX)

:::.. Download Stats ..:::

Connection is:: 7842 Kbps about 7.84 Mbps (tested with 5983 kB)

Download Speed is:: 957 kB/s

Tested From:: https://testmy.net  (Server 1)

Test Time:: 2006/05/28 - 12:05am

Bottom Line:: 137X faster than 56K 1MB Download in 1.07 sec

Tested from a 5983 kB file and took 6.25 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 176.71 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-MHWOC61YD

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The charter speed test doesnt have that option once the test is done.

I did however find one closer than the one Charter hosts in Michigan.

http://cruise.ornl.gov:7123/

Located at Oak Ridge, TN

WEB100 Enabled Statistics:

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 830.97Kb/s

running 10s inbound test (server to client) . . . . . . 8.23Mb/s

------  Client System Details  ------

OS data: Name = Windows XP, Architecture = x86, Version = 5.1

Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_06

------  Web100 Detailed Analysis  ------

Cable modem/DSL/T1 link found.

Link set to Half Duplex mode

No network congestion discovered.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 176.24 msec; the Packet size = 1460 Bytes; and

There were 351 packets retransmitted, 3475 duplicate acks received, and 3633 SACK blocks received

The connection was idle 0 seconds (0%) of the time

This connection is network limited 99.94% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:

RFC 2018 Selective Acknowledgment: ON

RFC 896 Nagle Algorithm: ON

RFC 3168 Explicit Congestion Notification: OFF

RFC 1323 Time Stamping: OFF

RFC 1323 Window Scaling: ON

Packet size is preserved End-to-End

Server IP addresses are preserved End-to-End

Information: Network Address Translation (NAT) box is modifying the Client's IP address

Server says [x.x.x.x] but Client says [192.168.1.2]

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Ok, I have the latest drivers for my nic (an older card Linksys NC100).

I loaded up that config file and rebooted. Here are the results.

When I connect to the news groups i'm still getting 1000 to 1100 KB/sec according to NewsLeecher.

Main Server 1 (TX)

:::.. Download Stats ..:::

Connection is:: 7211 Kbps about 7.21 Mbps (tested with 5983 kB)

Download Speed is:: 880 kB/s

Tested From:: https://testmy.net  (Server 1)

Test Time:: 2006/05/28 - 1:27am

Bottom Line:: 126X faster than 56K 1MB Download in 1.16 sec

Tested from a 5983 kB file and took 6.797 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 154.36 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-6VJG540OR

http://cruise.ornl.gov:7123/

Located at Oak Ridge, TN

WEB100 Enabled Statistics:

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 1.04Mb/s

running 10s inbound test (server to client) . . . . . . 6.92Mb/s

------  Client System Details  ------

OS data: Name = Windows XP, Architecture = x86, Version = 5.1

Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_06

------  Web100 Detailed Analysis  ------

Cable modem/DSL/T1 link found.

Link set to Half Duplex mode

No network congestion discovered.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 176.49 msec; the Packet size = 1460 Bytes; and

There were 64 packets retransmitted, 329 duplicate acks received, and 344 SACK blocks received

The connection was idle 0 seconds (0%) of the time

This connection is network limited 99.92% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:

RFC 2018 Selective Acknowledgment: ON

RFC 896 Nagle Algorithm: ON

RFC 3168 Explicit Congestion Notification: OFF

RFC 1323 Time Stamping: OFF

RFC 1323 Window Scaling: ON

Packet size is preserved End-to-End

Server IP addresses are preserved End-to-End

Information: Network Address Translation (NAT) box is modifying the Client's IP address

Server says [x.x.x.x] but Client says [192.168.1.2]

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the problem is not the TCP settings, cos its almost the same result with every file you use. So that makes me think there is a problem with your modem or NIC.

also try this 12MB testfile http://www.testmy.net/tools/test/d_load.php?ni=1&tt=1&s=12160&st=st&ta=&top=

try this aswell

start-cmd-pathping testmy.net

wait several minutes and do not use the connection before the test is done.

VanBuren :)

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hehe i did the pathping earlier today while i was scratching my head.

I don't think it's the nic since i get the same results with my other pc's.

I'm attaching the pathping results as a txt file so it doesnt loose the formatting.

Here are the results of the 12mb file.

:::.. Download Stats ..:::

Connection is:: 7413 Kbps about 7.41 Mbps (tested with 12160 kB)

Download Speed is:: 905 kB/s

Tested From:: https://testmy.net  (Server 1)

Test Time:: 2006/05/28 - 1:53am

Bottom Line:: 129X faster than 56K 1MB Download in 1.13 sec

Tested from a 12160 kB file and took 13.438 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3

Diagnosis: Awesome! 20% + : 161.48 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-TRSZJGOLE

Also, I dont know if this means anything to anyone but here are the signal levels from my modem.

Downstream                           Value

Frequency                           855000000 Hz Locked

Signal to Noise Ratio               35 dB

QAM                                     256

Network Access Control Object ON

Power Level                           -4 dBmV

Upstream                         Value

Channel ID                           2

Frequency                           23600000 Hz Ranged

Ranging Service ID               173

Symbol Rate                         2.560 Msym/s

Power Level                           52 dBmV

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the pathping results looks fine, beside a 69% loss against 12.119.136.14

I ping this all the way from Sweden with no loss

Pinging 12.119.136.14 with 32 bytes of data:

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=170ms TTL=240

Reply from 12.119.136.14: bytes=32 time=165ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=161ms TTL=240

Reply from 12.119.136.14: bytes=32 time=161ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=240

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=162ms TTL=241

Reply from 12.119.136.14: bytes=32 time=161ms TTL=240

Ping statistics for 12.119.136.14:

    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 161ms, Maximum = 170ms, Average = 162ms

Also what modem do you have?

VanBuren :)

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I have a motorola surfboard 4100.

And I tried running a continuous ping on that ip with these results.

Pinging 12.119.136.14 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Reply from 12.119.136.14: bytes=32 time=24ms TTL=248

Request timed out.

Reply from 12.119.136.14: bytes=32 time=24ms TTL=248

Request timed out.

Request timed out.

Request timed out.

Reply from 12.119.136.14: bytes=32 time=24ms TTL=248

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Reply from 12.119.136.14: bytes=32 time=24ms TTL=248

Request timed out.

Request timed out.

Request timed out.

Reply from 12.119.136.14: bytes=32 time=26ms TTL=248

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 12.119.136.14:

    Packets: Sent = 30, Received = 5, Lost = 25 (83% loss),

Approximate round trip times in milli-seconds:

    Minimum = 24ms, Maximum = 26ms, Average = 24ms

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i dont think the ping package drop has something to do with your speed issue, cos if you drop 69% of your TCP packages aswell, then your speed would be like Dial up hehe

The modem you have handle the speed, but it might need a new firmware

try this

unplug power to your modem, leave the modem unplugged for atleast 3 Minutes

then start it up again

check speed again

VanBuren :)

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Ok, I shut the modem off for a few minutes (heh watching a movie, almost forgot to turn it back on) and it's back on.

I logged into the modem and verified that it was still recieving the 10Mb/1Mb config file from charter.

I'm getting the same results though...

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