DSL speed help

[bonkers]

Hi, my ISP advertises a 3000/1000 connection but we dont get anything near the connection speeds

:::.. Download Stats ..:::

Connection is:: 1236 Kbps about 1.2 Mbps (tested with 1013 KB)

Download Speed is:: 151 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Thu Feb 3 19:36:42 EST 2005

Bottom Line:: 22X faster than 56K 1MB download in 6.78 sec

Validation Link:: https://testmy.net/id-D1QC3G6A4

:::.. Upload Stats ..:::

Connection is:: 213 Kbps about 0.2 Mbps (tested with 97 KB)

Upload Speed is:: 26 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Thu Feb 3 19:37:10 EST 2005

Bottom Line:: 4X faster than 56K 1MB upload in 39.38 sec

Validation Link:: https://testmy.net/id-BFKRMDOQ1

heres the tweak test

http://ttester.broadbandreports.com/tweak/block:23a1633?service=dsl&speed=3000&os=winXP&via=routerpppoe

Microsoft® Windows DOS

©Copyright Microsoft Corp 1990-2001.

C:DOCUME~1USER>tracert testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  1    55 ms    51 ms    54 ms  64.230.254.10

  2    49 ms    49 ms    49 ms  HSE-Sherbrooke-ppp98640.qc.sympatico.ca [64.230.

222.33]

  3    *      48 ms    48 ms  core3-toronto12-Gigabite4-2.in.bellnexxia.net [2

06.108.107.121]

  4    61 ms    61 ms    60 ms  core2-chicago23-pos10-0.in.bellnexxia.net [206.1

08.103.118]

  5    60 ms    60 ms    59 ms  core1-chicago23-srp5-0.in.bellnexxia.net [206.10

8.103.161]

  6    62 ms    61 ms    59 ms  HSE-Sherbrooke-ppp98903.qc.sympatico.ca [64.230.

223.42]

  7    59 ms    60 ms    60 ms  206.108.108.182

  8    60 ms    61 ms    60 ms  G1-2.rp0.chcg.broadwing.net [216.140.15.6]

  9    60 ms    59 ms    60 ms  ge-2-1-0.a1.chcg.broadwing.net [216.140.15.17]

10    64 ms    65 ms    65 ms  216.140.15.141

11    81 ms    82 ms    80 ms  216.140.15.129

12    82 ms    80 ms    82 ms  S2-2-0.a1.dlls.broadwing.net [216.140.4.226]

13    87 ms    87 ms    87 ms  67.99.43.234

14    87 ms    87 ms    87 ms  dist-vlan32.dsr3-2.dllstx3.theplanet.com [70.85.

127.62]

15    87 ms    87 ms    87 ms  dist-vlan22.dsr1-2.dllstx2.theplanet.com [70.85.

127.76]

16    88 ms    88 ms    87 ms  dsr2-2-v2.dllstx4.theplanet.com [12.96.160.40]

17    *      93 ms    87 ms  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.

116.86]

18    86 ms    89 ms    86 ms  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Trace complete.

there, anyone help me increase me speed?

[Swimmer]

Van Burren will know what to do with this.. However you are timing out at one point.. which is not a good thing!

17    *      93 ms    87 ms  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.116.86]

Which is when i just about gets to CA3LE's server.. that is kinda wierd...

Welcome to the forum!!!

[REV0LUTI0NIZED]

Bonkers have you used any kind of tweaks to improve your Internet Connection

Here are some tweaks you can use.

https://www.speedguide.net/downloads.php

http://cablenut.com/

And also Welcome to the Forum

[jim2006]

  Yes as they said welcome to the site and we hope you stay and post often!!! As far as you DSL line goes it looks to me like you have a problem in your line not on your side but on the ISP's side call and complain and so them your results!!! Also wait for vanburen he can probably help you alot thanks!!!

[VanBuren]

hey bonkers and welcome to the forum

like Swimmer said, timeouts is not a good thing, that indicate packetloss

here is also a big problem in your trace 1    55 ms    51 ms    54 ms  64.230.254.10

this first hop ping should be in the 5-15 ms for a fastpath and 30-40 ms for a interleaved dsl service.

if you using a phone extension wire, try bypassing it and connect directly to the main phone jacket in your house

also reboot your modem and if you usinga router, by pass it and connect direct  from PC to your modem

now post a new traceroute

VanBuren

[bonkers]

hi, thanks for replying to my post. I connect through a wired router. heres the direct connection to the wall.

Microsoft® Windows DOS

©Copyright Microsoft Corp 1990-2001.

C:DOCUME~1USER>tracert testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1

  2    53 ms    50 ms    50 ms  64.230.254.10

  3    48 ms    47 ms    47 ms  HSE-Sherbrooke-ppp98640.qc.sympatico.ca [64.230.

222.33]

  4    48 ms    48 ms    49 ms  HSE-Sherbrooke-ppp98624.qc.sympatico.ca [64.230.

222.17]

  5    59 ms    59 ms    57 ms  core1-chicago23-pos10-0.in.bellnexxia.net [206.1

08.103.134]

  6    58 ms    59 ms    58 ms  HSE-Sherbrooke-ppp98903.qc.sympatico.ca [64.230.

223.42]

  7    58 ms    59 ms    59 ms  206.108.108.182

  8    58 ms    60 ms    57 ms  G1-2.rp0.chcg.broadwing.net [216.140.15.6]

  9    60 ms    59 ms    59 ms  ge-1-2-0.a1.chcg.broadwing.net [216.140.14.161]

10    65 ms    64 ms    64 ms  216.140.15.137

11    78 ms    79 ms    80 ms  216.140.15.105

12    81 ms    80 ms    80 ms  216.140.5.42

13    85 ms    84 ms    85 ms  67.99.43.234

14    *      87 ms    85 ms  dist-vlan32.dsr3-2.dllstx3.theplanet.com [70.85.

127.62]

15    85 ms    87 ms    86 ms  dist-vlan22.dsr1-2.dllstx2.theplanet.com [70.85.

127.76]

16    87 ms    89 ms    86 ms  dsr2-1-v1.dllstx4.theplanet.com [12.96.160.7]

17    87 ms    86 ms    87 ms  gig1-0-1.tp-car9-2.dllstx4.theplanet.com [67.18.

116.70]

18    92 ms    87 ms    89 ms  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Trace complete.

C:DOCUME~1USER>

[VanBuren]

call your ISP and ask why you have this high ping to your gateway, a gamer would hate this cos you can never have a lower ping to a gameserver then to your gateway.

2    53 ms    50 ms    50 ms  64.230.254.10

VanBuren

[bonkers]

I have a friend that lives about 100 metres away from me and they get about 5-20 ping on CS servers but i get about 70-100 ping mostly. i have called my ISP many times but they just say that even 20 metres can make a big difference in ping and KB/s.  do you think i should change my ISP if they can't help me?