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Very high middle variance on wifi


KimV

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Repeated tests of laptop wifi show middle variance of 150-190. Ethernet on same computer shows less than 20 middle variance.

Different laptop in same location show middle variance of less than 20.

Is it safe to assume this a hardware issue with the wifi card in the first laptop?

Any help appreciated as MSI is telling me to reset my computer to factory settings (which you all know is a hassle).

Computer is five month old GE72 6QD Apache Pro with 6th gen intel core i7

Adapter is Intel dual band ac-3165

Current MSI drivers installed.

Worked fine until about one week ago.

Restored laptop  (windows 10) to point were wifi was last working well.

No change - still very high middle variance and web sites slow or fail to load.

Paying for 12 mbps - ethernet gets that speed as does the second laptop.

This computer gets anywhere from 1.3 to 5 mbps (average on mulitple tests)

Any insight welcomed.

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I had a similar problem with Time Warner Cable.

 

TWC uses the 35 year old mechanical copper cable connections in my backyard to handle the up speed.  

 

When I complain more than two times, TWC wants to send someone to my home to "check."  They check and want me to check with a Flash Test.  No way.

 

Odd how that when they leave it seems better, but not great.

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