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ElizabethAmy

slow adelphia connection

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I am having a problem with my cable internet connection.  It really sucks.  They adervitse a connection of 6 Mbps.  I get far less than that.  I have a Motorola surfboard cable modem (supplied by adelphia) and a SMC Networks router.  I want to know if there is anything I can do to make it faster. 

:::.. Download Stats ..:::

Connection is:: 1776 Kbps about 1.8 Mbps (tested with 579 kB)

Download Speed is:: 217 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue Mar 22 08:55:06 EST 2005

Bottom Line:: 32X faster than 56K 1MB download in 4.72 sec

Diagnosis: May need help : running at only 64.77 % of your hosts average (adelphia.net)

Validation Link:: https://testmy.net/stats/id-9RJN2EWIF

:::.. Upload Stats ..:::

Connection is:: 381 Kbps about 0.4 Mbps (tested with 579 kB)

Upload Speed is:: 46 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue Mar 22 08:56:42 EST 2005

Bottom Line:: 7X faster than 56K 1MB upload in 22.26 sec

Diagnosis: Looks Great : 12.39 % faster than the average for host (adelphia.net)

Validation Link:: https://testmy.net/stats/id-5QEZHPUJ6

Thanks for any help that may be given.  Elizabeth

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I do use windows XP

I did as you asked and here are the results

:::.. Download Stats ..:::

Connection is:: 1361 Kbps about 1.4 Mbps (tested with 579 kB)

Download Speed is:: 166 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue Mar 22 10:04:45 EST 2005

Bottom Line:: 24X faster than 56K 1MB download in 6.17 sec

Diagnosis: May need help : running at only 49.64 % of your hosts average (adelphia.net)

Validation Link:: https://testmy.net/stats/id-6AILPVN3X

:::.. Upload Stats ..:::

Connection is:: 795 Kbps about 0.8 Mbps (tested with 579 kB)

Upload Speed is:: 97 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue Mar 22 10:04:04 EST 2005

Bottom Line:: 14X faster than 56K 1MB upload in 10.56 sec

Diagnosis: Awesome! 20% + : 133.82 % faster than the average for host (adelphia.net)

Validation Link:: https://testmy.net/stats/id-8H1FX72QT

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I have Adelphia, too, and am getting similar results however I'm on the normal tier (4mbit/384kbps):

:::.. Download Stats ..:::

Connection is:: 1975 Kbps about 2 Mbps (tested with 2992 kB)

Download Speed is:: 241 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue, 22 Mar 2005 11:02:29 GMT-0800

Bottom Line:: 35X faster than 56K 1MB download in 4.25 sec

Diagnosis: May need help : running at only 72 % of your hosts average (adelphia.net)

Validation Link:: https://testmy.net/stats/id-ZVP5B8IKR

:::.. Upload Stats ..:::

Connection is:: 331 Kbps about 0.3 Mbps (tested with 1496 kB)

Upload Speed is:: 40 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue, 22 Mar 2005 11:05:43 GMT-0800

Bottom Line:: 6X faster than 56K 1MB upload in 25.6 sec

Diagnosis: 90% + Okay : running at 97.35 % of your hosts average (adelphia.net)

Validation Link:: https://testmy.net/stats/id-HLF3YRWTJ

The crappy thing is I know 2 ppl who dont even have the premier service that are testing at 6mbit/850kbps...how's that possible?  I mean there are less people on my block with cable than their blocks and yet between the three of us I have the least consistent, slowest connection?  Adelphia has been out to my house twice to test my line and they say nothing's wrong...i'm sure I've posted all this already so I won't go on.  One last comment: I know cable isnt guaranteed 90% of the speed all the time but the results above were taken from tests ran at 11am on a tuesday morning...

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i have adelphia on the premiere, and i test at 7mb download and 850-900 up on an NDT test. I know i see alot of this on dslreports.com, some areas just have to be upgraded more to handle the speeds (routers and servers are overloaded with the upgrades).

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I'm in the same boat. Just added Adelphia Premier 6768, eliminated the roiuter, jacked right into the modem, ran Van's tweaks for 6000768 and still getting a slow download. The upload has improved, but I don't think the tweaks had anything to do with it, I think it is Adelphia's network.

:::.. Upload Stats ..:::

Connection is:: 679 Kbps about 0.7 Mbps (tested with 579 kB)

Upload Speed is:: 83 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Mar 27 00:10:28 EST 2005

Bottom Line:: 12X faster than 56K 1MB upload in 12.34 sec

Diagnosis: Awesome! 20% + : 96.24 % faster than the average for host (adelphia.net)

Validation Link:: https://testmy.net/stats/id-POITB3ME7

:::.. Download Stats ..:::

Connection is:: 1238 Kbps about 1.2 Mbps (tested with 2992 kB)

Download Speed is:: 151 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Mar 27 00:11:36 EST 2005

Bottom Line:: 22X faster than 56K 1MB download in 6.78 sec

Diagnosis: May need help : running at only 44.92 % of your hosts average (adelphia.net)

Validation Link:: https://testmy.net/stats/id-T03AKI7UJ

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Yeah, I did Van's tweeks, there is no router in this mix, I'm straight to the modem. I want to make sure this connection is working before I put a network on it. I got online chat help with Adelphia today. The first time we went thru all the typical 'when was the last time you???? Then I asked them if they had really provisioned me for the Premier. They then reprvisioned the modem. I tested and it was worse.

Got online with them again just 30 min. ago and got to tier 2. He had me go to testmy.net to get him a speed test, ran ipconfig and copied that info to him. Then he asked for dns and dhcp server names. Before I could respond, he cut me off because the chat exceeded a time limit...I suppose.

I've had it with these idiots. Where the hell am I going to get dns and dhcp server names with a cable modem connection. It isn't set up on the machine, nor is it in the modem. I don't know that it even applies.I think I'll just rip up their cable out of my yard tomorrow morning.

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