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Slow speeds with Comcast, please help.


SSJDemon

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Hi, I am new here and I have Comcast cable. I have read the sticky, and done everything on it.  Cablenut has the correct settings yet I am still seeing horrible speeds. SOMETIMES I see great speeds. I will post 2 tests that I did. Also, I have an airlink 101 4 port router.

Test #1 Download:

:::.. Download Stats ..:::

Connection is:: 3254 Kbps about 3.3 Mbps (tested with 2992 kB)

Download Speed is:: 397 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 2005 14:37:58 GMT-0500 (Eastern Standard Time)

Bottom Line:: 58X faster than 56K 1MB download in 2.58 sec

Diagnosis: Looks Great : 0.03 % faster than the average for host (attbi.com)

Validation Link:: https://testmy.net/stats/id-LE6SRHFCV

Test #1 Upload:

:::.. Upload Stats ..:::

Connection is:: 15 Kbps about 0 Mbps (tested with 97 kB)

Upload Speed is:: 2 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 2005 14:45:27 GMT-0500 (Eastern Standard Time)

Bottom Line:: 0X faster than 56K 1MB upload in 512 sec

Diagnosis: May need help : running at only 4.52 % of your hosts average (attbi.com)

Validation Link:: https://testmy.net/stats/id-YI1AMP0CH

Test #2 Download:

:::.. Download Stats ..:::

Connection is:: 2334 Kbps about 2.3 Mbps (tested with 2992 kB)

Download Speed is:: 285 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 2005 14:46:49 GMT-0500 (Eastern Standard Time)

Bottom Line:: 42X faster than 56K 1MB download in 3.59 sec

Diagnosis: May need help : running at only 71.75 % of your hosts average (attbi.com)

Validation Link:: https://testmy.net/stats/id-B58TGRJVX

Test #2 Upload:

:::.. Upload Stats ..:::

Connection is:: 36 Kbps about 0 Mbps (tested with 97 kB)

Upload Speed is:: 4 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 2005 14:48:26 GMT-0500 (Eastern Standard Time)

Bottom Line:: 1X faster than 56K 1MB upload in 256 sec

Diagnosis: May need help : running at only 10.84 % of your hosts average (attbi.com)

Validation Link:: https://testmy.net/stats/id-YLET0RFUG

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hey SSJDemon and welcome to the forum :)

sounds like a bad route

try this

go to start-run-cmd

type pathping testmy.net and hit enter

wait for several minutes ( you will see the amount of seconds it will take to complete )

when its done, right click choose all and hit enter

now paste all in a new post

VanBuren :)

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Thanks for the quick response! I have been scoping this site for a while but never signed up. I am glad I did.  :lol:

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsSSJDemon>pathping testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  0  ajdell.hsd1.ga.comcast.net. [192.168.1.102]

  1  192.168.1.1

  2  10.240.184.1

  3  66.56.22.37

  4  66.56.22.169

  5  12.124.64.21

  6  tbr2-p013801.attga.ip.att.net [12.123.21.101]

  7  tbr1-cl1.dlstx.ip.att.net [12.122.2.89]

  8  gar1-p360.dlrtx.ip.att.net [12.123.196.101]

  9  12.119.136.14

10  dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.127.61]

11  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

12  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.116.86]

13  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Computing statistics for 325 seconds...

            Source to Here  This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                          ajdell.hsd1.ga.comcast.net. [192.1

68.1.102]

                                0/ 100 =  0%  |

  1    0ms    0/ 100 =  0%    0/ 100 =  0%  192.168.1.1

                              10/ 100 = 10%  |

  2  498ms    10/ 100 = 10%    0/ 100 =  0%  10.240.184.1

                                0/ 100 =  0%  |

  3  497ms    15/ 100 = 15%    5/ 100 =  5%  66.56.22.37

                                0/ 100 =  0%  |

  4  515ms    13/ 100 = 13%    3/ 100 =  3%  66.56.22.169

                                0/ 100 =  0%  |

  5  505ms    14/ 100 = 14%    4/ 100 =  4%  12.124.64.21

                                0/ 100 =  0%  |

  6  ---    100/ 100 =100%    90/ 100 = 90%  tbr2-p013801.attga.ip.att.net [12.

123.21.101]

                                0/ 100 =  0%  |

  7  ---    100/ 100 =100%    90/ 100 = 90%  tbr1-cl1.dlstx.ip.att.net [12.122.

2.89]

                                0/ 100 =  0%  |

  8  ---    100/ 100 =100%    90/ 100 = 90%  gar1-p360.dlrtx.ip.att.net [12.123

.196.101]

                                0/ 100 =  0%  |

  9  529ms    65/ 100 = 65%    55/ 100 = 55%  12.119.136.14

                                0/ 100 =  0%  |

10  ---    100/ 100 =100%    90/ 100 = 90%  dist-vlan32.dsr3-1.dllstx3.theplan

et.com [70.85.127.61]

                                0/ 100 =  0%  |

11  ---    100/ 100 =100%    90/ 100 = 90%  dist-vlan41.dsr2-1.dllstx4.theplan

et.com [70.85.127.83]

                                0/ 100 =  0%  |

12  ---    100/ 100 =100%    90/ 100 = 90%  gig1-0-2.tp-car9-2.dllstx4.theplan

et.com [67.18.116.86]

                                0/ 100 =  0%  |

13  527ms    10/ 100 = 10%    0/ 100 =  0%  6.67-19-36.reverse.theplanet.com [

67.19.36.6]

Trace complete.

C:Documents and SettingsSSJDemon>

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Thanks for the quick response! I have been scoping this site for a while but never signed up. I am glad I did.  :lol:

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsSSJDemon>pathping testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  0  ajdell.hsd1.ga.Comcast.net. [192.168.1.102]

  1  192.168.1.1

  2  10.240.184.1

  3  66.56.22.37

  4  66.56.22.169

  5  12.124.64.21

  6  tbr2-p013801.attga.ip.att.net [12.123.21.101]

  7  tbr1-cl1.dlstx.ip.att.net [12.122.2.89]

  8  gar1-p360.dlrtx.ip.att.net [12.123.196.101]

  9  12.119.136.14

10  dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.127.61]

11  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

12  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.116.86]

13  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Computing statistics for 325 seconds...

            Source to Here  This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                          ajdell.hsd1.ga.Comcast.net. [192.1

68.1.102]

                                0/ 100 =  0%  |

  1    0ms    0/ 100 =  0%    0/ 100 =  0%  192.168.1.1

                              10/ 100 = 10%  |

  2  498ms    10/ 100 = 10%    0/ 100 =  0%  10.240.184.1

                                0/ 100 =  0%  |

  3  497ms    15/ 100 = 15%    5/ 100 =  5%  66.56.22.37

                                0/ 100 =  0%  |

  4  515ms    13/ 100 = 13%    3/ 100 =  3%  66.56.22.169

                                0/ 100 =  0%  |

  5  505ms    14/ 100 = 14%    4/ 100 =  4%  12.124.64.21

                                0/ 100 =  0%  |

  6  ---    100/ 100 =100%    90/ 100 = 90%  tbr2-p013801.attga.ip.att.net [12.

123.21.101]

                                0/ 100 =  0%  |

  7  ---    100/ 100 =100%    90/ 100 = 90%  tbr1-cl1.dlstx.ip.att.net [12.122.

2.89]

                                0/ 100 =  0%  |

  8  ---    100/ 100 =100%    90/ 100 = 90%  gar1-p360.dlrtx.ip.att.net [12.123

.196.101]

                                0/ 100 =  0%  |

  9  529ms    65/ 100 = 65%    55/ 100 = 55%  12.119.136.14

                                0/ 100 =  0%  |

10  ---    100/ 100 =100%    90/ 100 = 90%  dist-vlan32.dsr3-1.dllstx3.theplan

et.com [70.85.127.61]

                                0/ 100 =  0%  |

11  ---    100/ 100 =100%    90/ 100 = 90%  dist-vlan41.dsr2-1.dllstx4.theplan

et.com [70.85.127.83]

                                0/ 100 =  0%  |

12  ---    100/ 100 =100%    90/ 100 = 90%  gig1-0-2.tp-car9-2.dllstx4.theplan

et.com [67.18.116.86]

                                0/ 100 =  0%  |

13  527ms    10/ 100 = 10%    0/ 100 =  0%  6.67-19-36.reverse.theplanet.com [

67.19.36.6]

Trace complete.

C:Documents and SettingsSSJDemon>

your first hop ping is way too high, and the loss is also too high

try this

bypass your router, and connect direct to modem via ethernet

also powercycle your modem, leave it off for 30 full seconds

now test speed again

VanBuren :)

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Ok, I can't keep the router disconnected for long so I will post everything i should need to. With the modem directly connected to the pc:

:::.. Download Stats ..:::

Connection is:: 4310 Kbps about 4.3 Mbps (tested with 2992 kB)

Download Speed is:: 526 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 2005 23:02:01 GMT-0500 (Eastern Standard Time)

Bottom Line:: 77X faster than 56K 1MB download in 1.95 sec

Diagnosis: 90% + Okay : running at 100 % of your hosts average (149.106)

Validation Link:: https://testmy.net/stats/id-EJ2R5AVKQ

:::.. Upload Stats ..:::

Connection is:: 214 Kbps about 0.2 Mbps (tested with 97 kB)

Upload Speed is:: 26 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Wed Mar 23 2005 23:02:28 GMT-0500 (Eastern Standard Time)

Bottom Line:: 4X faster than 56K 1MB upload in 39.38 sec

Diagnosis: Awesome! 20% + : 71.2 % faster than the average for host (149.106)

Validation Link:: https://testmy.net/stats/id-V1JISOLTA

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsSSJDemon>pathping testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

  0  ajdell.hsd1.ga.comcast.net. [67.191.149.106]

  1  10.240.184.1

  2  66.56.22.37

  3  66.56.22.169

  4  12.124.64.21

  5  tbr2-p013801.attga.ip.att.net [12.123.21.101]

  6  tbr1-cl1.dlstx.ip.att.net [12.122.2.89]

  7  gar1-p360.dlrtx.ip.att.net [12.123.196.101]

  8  12.119.136.14

  9  dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30]

10  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

11  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

12  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Computing statistics for 300 seconds...

            Source to Here  This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                          ajdell.hsd1.ga.comcast.net. [67.19

1.149.106]

                                0/ 100 =  0%  |

  1    9ms    0/ 100 =  0%    0/ 100 =  0%  10.240.184.1

                                0/ 100 =  0%  |

  2    9ms    0/ 100 =  0%    0/ 100 =  0%  66.56.22.37

                                0/ 100 =  0%  |

  3    9ms    0/ 100 =  0%    0/ 100 =  0%  66.56.22.169

                                0/ 100 =  0%  |

  4  10ms    0/ 100 =  0%    0/ 100 =  0%  12.124.64.21

                                0/ 100 =  0%  |

  5  ---    100/ 100 =100%  100/ 100 =100%  tbr2-p013801.attga.ip.att.net [12.

123.21.101]

                                0/ 100 =  0%  |

  6  ---    100/ 100 =100%  100/ 100 =100%  tbr1-cl1.dlstx.ip.att.net [12.122.

2.89]

                                0/ 100 =  0%  |

  7  ---    100/ 100 =100%  100/ 100 =100%  gar1-p360.dlrtx.ip.att.net [12.123

.196.101]

                                0/ 100 =  0%  |

  8  26ms    64/ 100 = 64%    64/ 100 = 64%  12.119.136.14

                                0/ 100 =  0%  |

  9  ---    100/ 100 =100%  100/ 100 =100%  dist-vlan31.dsr3-2.dllstx3.theplan

et.com [70.85.127.30]

                                0/ 100 =  0%  |

10  ---    100/ 100 =100%  100/ 100 =100%  dist-vlan41.dsr2-1.dllstx4.theplan

et.com [70.85.127.83]

                                0/ 100 =  0%  |

11  26ms    0/ 100 =  0%    0/ 100 =  0%  gig1-0-1.tp-car9-1.dllstx4.theplan

et.com [67.18.116.69]

                                0/ 100 =  0%  |

12  25ms    0/ 100 =  0%    0/ 100 =  0%  6.67-19-36.reverse.theplanet.com [

67.19.36.6]

Trace complete.

C:Documents and SettingsSSJDemon>

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Router is only a few weeks old. Firmware is updated  to latest version. The cable is good from my router to pc because thats  the wire i used when i hooked the modem direct. The only thing that could be the problem is the modem to router cable, which is about 5 yrs old.

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I also have had problems with comcast after they raised ther speeds.  I can fix mine by putting in the Router CD and thn setting it up to get the settings from the modem directly then it sets up your router for you.  I notice my speeds usaully slow down aftr they send new info to my modem then reset it.

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