frank13502 Posted August 12, 2005 CID Share Posted August 12, 2005 Can some one HELP ME? I have hooked up the Vonage Router box and followed all the instrutions and i still am getting a busy whei i try to call from any other phone,if i use the virtual number they assigned me the call is then sent to my voice mail ! I have sent several e-mails to vonage via the vonage help page as yet i have recieved no help.Hsa anyone had this problei? i would like to start using the features i have paid for. My home phone number is being transferd from verizon to vonage that may be the problem but they say it (vonage ) can still be used while the transfer is being made. Quote Link to comment Share on other sites More sharing options...
toad56 Posted August 13, 2005 CID Share Posted August 13, 2005 You should call the Vonage help line. Quote Link to comment Share on other sites More sharing options...
frank13502 Posted August 13, 2005 Author CID Share Posted August 13, 2005 :roll:Hi toad, thanks for the reply, i have contacted the vonage help line and was told (after 40 minutes) that i should unplug the main phone line from their router and wait for verizon to release my home phone number,but my point is thats not what they advertise,they state that you can use the Vonage system as soon as it is booted up. Am i missing something?? I rebooted again last night and still get a busy signal when i call my home phone from my cell phone,if i call the virtual number assigned by vonage i get my voice mail.Maybe thats the way it works and i just am to thick to understand.!!! Quote Link to comment Share on other sites More sharing options...
toad56 Posted August 13, 2005 CID Share Posted August 13, 2005 No, I had it for all of one day and it worked fine as far as calling went.......I am on satellite and the ping was just way too high. Quote Link to comment Share on other sites More sharing options...
KingCobra Posted August 13, 2005 CID Share Posted August 13, 2005 Which phone adaptor are you using? The Linksys RTP300? Have you confirmed the ports outlined at http://www.vonage.com/help.php?article=89&category=90&nav=3 are open? Do you have another firewall between the phone adaptor and your cable/dsl modem? Quote Link to comment Share on other sites More sharing options...
toad56 Posted August 13, 2005 CID Share Posted August 13, 2005 Ok, to answer your questions, I used the Linksys adapter they sent me, hooked it up straight to my Satellite modem then to my phones. Wasn't routed through my puter so I didn't have to worry about ports. Because it wasn't routed through the puter there were no firewalls on it. Quote Link to comment Share on other sites More sharing options...
KingCobra Posted August 13, 2005 CID Share Posted August 13, 2005 i was asking frank... Quote Link to comment Share on other sites More sharing options...
frank13502 Posted August 13, 2005 Author CID Share Posted August 13, 2005 :haha:Thanks to all who respnoded to my plea!! i have got it working now with the virtual number i had to shut off call forwarding for now but when i get the number transfer all should work fine. Once again thanks to all who responded you were very helpful. FRANK Quote Link to comment Share on other sites More sharing options...
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