OliverHunt

I was at 4 Mbps before hand and had fine speeds (~90% hosts average) until the last few days when my speeds slowed down dramatically (~30% of hosts average). I called them (RCN) and they said it was my modem, so I purchased a new modem (Linksys, BFCMU10 Ethernet modem) and also upgraded to the 10Mbps which was free. So now I have a new modem and this new service, but I'm still seeing speeds of only 60%: :::.. Download Stats ..::: Connection is:: 2857 Kbps about 2.9 Mbps (tested with 2992 kB) Download Speed is:: 349 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jul 04 2005 12:26:55 GMT-0400 (Eastern Daylight Time) Bottom Line:: 51X faster than 56K 1MB download in 2.93 sec Diagnosis: May need help : running at only 63.1 % of your hosts average (rcn.com) Validation Link:: https://testmy.net/stats/id-PEQ45OB37 And my upload speeds are even WORSE! :::.. Upload Stats ..::: Connection is:: 172 Kbps about 0.2 Mbps (tested with 97 kB) Upload Speed is:: 21 kB/s Tested From:: https://testmy.net/ (server1) Test Time:: Mon Jul 04 2005 12:32:34 GMT-0400 (Eastern Daylight Time) Bottom Line:: 3X faster than 56K 1MB upload in 48.76 sec Diagnosis: May need help : running at only 40.66 % of your hosts average (rcn.com) Validation Link:: https://testmy.net/stats/id-GZB9ACE3Y Can anyone give an explanation for this?? We thought it was the modem but now even with the new modem and new service our speeds are really slow. Ive never really had this problem before. Ive tried directly hooking my computer up to the modem (My computer is only one of two connected through a router) but we still get the same speeds!! Edit: Ive also called RCN about 50 times and they all say they cant help me because there isnt any packet loss when they run ping tests. I dont think it's spyware either because the other computer experiences the exact same problem.