Hmm, Sorry you had a bad experence, but for my money, linksys is the only way to go, never spent more then 5 minutes settin it up. And the one time i had to call them up, which was just for a question I had at like 3am, they guy was very helpfull, and knew what he was talkin about. Buddy if mine had a Netgear, lasted about 6 months before it went right in the trash can, he bought a linksys, and 2 years later, its still chuggin away.