1. What OS are you running, ex win 98, win xp
XP
2. What service do you have, what is the advertised speed for download/upload.
Videotron HSI 5100/768
3. What tweakprograms you already got installed, and run this test http://www.dslreports.com/tweaks [www.dslreports.com] copy and paste result URL adress in your post!
No tweaks currently installed. http://ttester.broadbandreports.com/tweak/block:20f414f?service=cable&speed=510&os=winXP&via=normal
5. What speed do you have against www.testmy.net [www.testmy.net] and http://nitro.ucsc.edu/ [nitro.ucsc.edu] also make a tracert, go to start-run type command and hit enter, type tracert testmy.net and hit enter, right click copy all and paste it in your post.
Testmy.net:
:::.. Download Stats ..:::
Connection is:: 1924 Kbps about 1.9 Mbps (tested with 2992 KB)
Download Speed is:: 235 KB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 34 times faster than 56K you can download 1MB in 4.36 second(s)
Validation Link:: https://testmy.net/cgi-bin/get.cgi?Test_ID=7AXF9UYD1
Nitro:
running 10s outbound test (client to server) . . . . . 726.36Kb/s
running 10s inbound test (server to client) . . . . . . 1.32Mb/s
Tracing route to testmy.net [67.19.36.6]
over a maximum of 30 hops:
1 * * * Request timed out.
2 10 ms 16 ms 9 ms 10.68.64.1
3 9 ms 7 ms 7 ms 24.200.245.173
4 8 ms 11 ms 9 ms 24.200.245.10
5 11 ms 12 ms 12 ms 10.154.0.90
6 9 ms 32 ms 11 ms Port-channel1.core1.mtt.teleglobe.net [66.198.81
.9]
7 19 ms 126 ms 19 ms if-3-3.mcore4.nqt.teleglobe.net [216.6.87.17]
8 16 ms 17 ms 17 ms if-12-0.core3.nqt.teleglobe.net [64.86.5.17]
9 25 ms 16 ms 22 ms sl-gw31-nyc-14-0.sprintlink.net [160.81.249.29]
10 17 ms 21 ms 17 ms sl-bb23-nyc-12-0.sprintlink.net [144.232.13.33]
11 21 ms 17 ms 21 ms sl-bb20-nyc-8-0.sprintlink.net [144.232.7.13]
12 17 ms 17 ms 17 ms sl-bb22-nyc-8-0.sprintlink.net [144.232.7.106]
13 36 ms 37 ms 37 ms sl-bb21-chi-9-0.sprintlink.net [144.232.9.149]
14 57 ms 64 ms 59 ms sl-bb21-fw-10-0.sprintlink.net [144.232.8.54]
15 61 ms 59 ms 57 ms sl-bb20-fw-14-0.sprintlink.net [144.232.11.217]
16 58 ms 59 ms 56 ms sl-st21-dal-1-0.sprintlink.net [144.232.20.17]
17 59 ms 58 ms 57 ms 144.232.29.97
18 60 ms 57 ms 57 ms sl-theplanet-3-0.sprintlink.net [144.228.250.114
]
19 58 ms 57 ms 57 ms dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.
127.30]
20 62 ms 63 ms 57 ms dist-vlan22.dsr1-2.dllstx2.theplanet.com [70.85.
127.76]
21 57 ms 59 ms 62 ms dsr2-1-v2.dllstx4.theplanet.com [12.96.160.39]
22 58 ms 58 ms 60 ms gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.
116.86]
23 59 ms 58 ms 58 ms 6.67-19-36.reverse.theplanet.com [67.19.36.6]
Trace complete.
6. Under your LAN connection - properties - general tab, uninstall all the protocols there that you do not need.
Done
7. Open Internet Explorer and select tools - internet options - connections - LAN settings, make sure nothing there is checked.
Done
8. Connect your modem via ethernet (NIC) and make sure you have the latest drivers for your NIC. Set your NIC duplex mode to 10mb half duplex for Cable, for DSL it depend on the ISP service unless you are using a router, if so then set it to 100mb full duplex for both Cable & DSL. If you are using a router make sure you have the latest firmware.
Done
9. Power cycle your modem, unplug it for atleast 30 seconds.
Done
10. Download and update then do a scan with SpyBot http://beam.to/spybotsd [beam.to] and Ad Aware http://www.lavasoft.com/support/download [www.lavasoft.com] to remove any spyware
Done. I think I found Jimmy Hoffa in my computer....
11. ZoneAlarm firewall has known problems with dropping speed, i suggest to uninstall it and compare speed
Don't use ZoneAlarm.
12. Install Outpost Firewall http://www.agnitum.com [www.agnitum.com] or Sygate Firewall http://www.sygate.com/ [www.sygate.com]
Use SP2 firewall
13. Scan for viruses with your antivirus app, if you do not have one get one, AVG is great
http://www.grisoft.com/us/us_dwnl_free.php [www.grisoft.com]
Done. Scan a couple of times a week
14. Make sure you have ALL of the latest Windows Updates
Done
15. Download and run CCleaner http://www.ccleaner.com/ [www.ccleaner.com]
Done
16. download and install Cablenut 4.08 and Vanburens cablenut settings 2 versions here https://testmy.net/forum/index.php?topic=1013.0 [testmy.net] unzip settings to C:ProgramCablenut