nachos

yeah, this is actually my third one because they thought the modem was the problem

its been "upgraded" since around christmas....its been rbad like this for atleast 2 months and can't get a good answer why. If I wasn't moving in 1.5 months I would switch to dsl

that lasted real long....stupid comcast :::.. Download Stats ..::: Connection is:: 323 Kbps about 0.3 Mbps (tested with 2992 kB) Download Speed is:: 39 kB/s Tested From:: http://www.testmy.net/ Test Time:: Tue Mar 15 2005 21:39:53 GMT-0500 (Eastern Standard Time) Bottom Line:: 6X faster than 56K 1MB download in 26.26 sec Diagnosis: May need help : running at only 10.1 % of your hosts average (comcast.net) Validation Link:: https://testmy.net/stats/id-7IF35LYJ4

well connection dropped for like 5 mins tonight, when it came back up the speed tests are as follows :::.. Download Stats ..::: Connection is:: 4183 Kbps about 4.2 Mbps (tested with 2992 kB) Download Speed is:: 511 kB/s Tested From:: http://www.testmy.net/ Test Time:: Tue Mar 15 2005 01:49:19 GMT-0500 (Eastern Standard Time) Bottom Line:: 75X faster than 56K 1MB download in 2 sec Diagnosis: Awesome! 20% + : 32.75 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/stats/id-ON81DI3UA I really hope these kinds of speeds are gonna stay around for awhile

2 months is much more than a day

pretty sure they have simply oversold the bandwidth by a TON in this area

here is just an example :::.. Download Stats ..::: Connection is:: 368 Kbps about 0.4 Mbps (tested with 2992 kB) Download Speed is:: 45 kB/s Tested From:: http://www.testmy.net/ Test Time:: Fri Mar 11 2005 16:57:53 GMT-0500 (Eastern Standard Time) Bottom Line:: 7X faster than 56K 1MB download in 22.76 sec Diagnosis: May need help : running at only 11.69 % of your hosts average (comcast.net) Validation Link:: https://testmy.net/stats/id-01KX7NW58

For the last 2 months I have been fighting with comcast about horrid latency and packet loss issues. They freely admit there is a porblem yet for some reason refuse to do anything about it. Than last night the "tech" guy said he was offended when I asked to have half of my monthly bill credited to the account until they fixed the problem. Why do people think they can charge full price when you only get 1/8-1/4 of what they advertise.

ofcourse they thought it might be a bad modem, went and got a new one today, SAME problem of packet loss and latency issues. Plus now I can't login to the modem and see the stats, is there a different way other than just 192.168.100.1?

well that was what it was before the first tech guy came out,, between him and his supervisor it has gone from 59-41 in the two visits from them, it hasn't been constantly flucuating, they just keep changing it each time they come out. They now think its the line from my modem to the node. I now have serious doubts if they will ever fix it, starting to really wish I had a phone line so I could get dsl at this point. yea the guy I have been talking to mentioned that it will flucuate, but only by 6%

well at one point last week my upstream was at 59 and I couldn't stay connected to the net, so I don't think he was lying on that point. I'll be sure to bring that piece up tomorrow when I talk to the guy to see if it will help fix my situation.

lol, sorry didn't have a clue what that number meant. All I know is my internet has terrible latency issues.

a decent connection? or is the down power suppose to be 0? I'm confused what that really means

so I'm screwed?

well guy I have been talking too is super nice and knowlegable...he complains how bad the field guys are so there is suppose to be a guy from atlanta coming either tomorrow or wednesday (4hr drive to where I'm at) This is after the field supervisor came out to fix it, ofcourse he says it fixed when he leaves and I'm showing him pings and traceroutes that show latency anywhere from 20-500 by the 4th hop. if it matters its a sb5120 the down power = 0 dBmV the up power = 41 dBmV