robocop,
you couldn't have put it better. the company is raping your wallet while giving you less.
some onelinkpr enthusiasts here want you to be satisfied with what onelinkpr is giving you. they expect people to keep paying $50 for poor service. some of the techies seem friendly while saying the same crap over and over: "it's either your router or your modem. let's check your modem, first unplug it, and plug it. do you see the lights blinking? etc. all is fine over here". then if you keep asking about what they're doing, why they're throttling p2p, bittorrent and online gaming, they turn into pricks.
all is not fine.
i agree with everything you've said so far. you couldn't have put it better.