Henry Lopez

Ok, well, this started today. After I got a new router (my old one wasn't working), the internet has been going, well...weirdly. Ok, this is what it is, I do speed tests and see that (both testmy and speedtest) and I get only 500 KB/s down and 100 KB/s up, this is wrong. All wrong. I was downloading something via Windows (.NET Framework 3.5) updater, and I seen I was receiving between 10.3 Mbps - 19.4 Mbps in Windows Task Manager. But when I use it to do a speed test, I don't get those results. I get 4.9 Mbps down. Is this a problem with my PCs network settings? I think it's because of my old router's IP when I did a TCPOptimize. Can someone tell me? Thanks!

I also did use this to correct my PC's settings, my WLAN card was set up incorrectly, some how it hardcoded my old modems settings (which I am sure is not possible but it did it anyway) a few resets got it to go back to default settings, updated drivers, then used the TCP/IP Optimizer, with my new internet I was getting 3 Mbps down and 4.47 Mbps up which I know something is wrong, when I changed the settings, it sky rocketed to the speed test results above. Thanks again for the help!

Well I was fed up with Xfinity, not only did the internet go slow, I also experienced major packet loss (in case I didn't mention). Went back to AT&T, and I am happy with what I have now, it's slightly faster, but it's what I can work with, especially the upload speed. And better yet, no packet loss. Also in response to earlier posts, I found I was using a 2 year old modem, but I didn't even want to continue with Xfinity. My advice to people: do NOT get Xfinity. You could if you'd like, probably get better results but I recommend AT&T U-Verse internet (DSL), faster than Cable that's for sure. I am paying for a 24 Mbps package for now, however I am using Wireless, and the connection is G, not N so it's not going fast. If I have a broadband connection, I would expect it to be around 24-28 Mbps, tech said 19 Mbps, I think it's faster Thanks everyone who wanted to help, means a lot to me. C: Here's a Speedtest.net result and a testmy.net result

Hi, I recently have been having issues with Comcast. So much I want to go talk to their supervisor and cuss him(or her) the heck out. But lets get to the point, about 4 months ago I did a speedtest on my new ISP(Xfinity). Terrible. Getting only 6-7 Mbps (Lowercase, downstream). I say terrible because I used to have AT&T U-Verse with a 18 Mbps (Lowercase) downstream. I don't know whether it's the modem, connection to Xfinity or something. I want to find out the source of the problem without having to deal with their "tech support." I realize a Online Forum wont help much, but it will possible point me in the right direction. I wont leave Comcast, I used to have them 3 years ago with a 49 Mbps downstream, for only $60. Now, paying same price, getting probably 80% less then what I used to have. Here is a speedtest.net result: I can't believe this, it's like paying for $1 service, ripoff. I don't have the speed tests from AT&T but I had a 18 Mb/s down and 5.32 Mb/s up. One thing that is different, is the ping. With AT&T I had a 60 ms ping. Probably bursts. Let's get onto the modem, I am using a weird modem. When I say weird, I mean weird. As in, when I try to go into the settings of the damn thing, it wont load. Says page doesn't exist. Had a tech come over, said I was getting 39 Mbps down, BS. I showed him the speedtest, he didn't know what to say. What a waist of money. What I am trying to ask is, what is going on? I am paying for the 50 Mbps package of "High-Speed Internet" when I get only 800 KB/s down. And here's the funny part, ITS FASTER ON OTHER DEVICES. It's almost like the router has a mind of it's own, doesn't like my PC. Did a speedtest result on my phone, got 14 Mbps down, 3 Mbps up. Anyone have some idea of what it would or could be? Thanks. (800 KB/s is "fast" but I am a video maker, I need fast download speeds and upload speeds to maintain a good connection to game servers and upload quickly to YouTube, even when livestreaming.)