Hi new here and confused.. need help clearing the clouds
Have had issues with carrier and service and have had placed numerous calls.. I finally (hopefully) connected with a rep in repair that started off with WOW you have a variance in signal ..
this was before I even had the chance to explain why I was calling..
I called because I seen there was changes in packages and what my pkg was..
they claim 50Mbps ...when I ran their speed test it showed I hmmm was close but I googled sights for testing and all others were low... when I re-did the test on my carriers site .. I did it without signing into my acct and it showed just about the same as here.. (hence WHY I called repair,, and without telling them other sights I checked)
repair came and left today and I str8 told them that I tested in different sights,, he was a 3rd party contractor and would only say that it should be better now.. NOT .. I did have your site run the combo test for the 12 test.... is there anyone that can truly help me if I post them to understand what is and what isn't ?? I have a preferred pkg of 50 Mbps and cost is $69 monthly
Complete newbie here. Interested in learning
in New Members
Posted
Hi new here and confused.. need help clearing the clouds
Have had issues with carrier and service and have had placed numerous calls.. I finally (hopefully) connected with a rep in repair that started off with WOW you have a variance in signal ..
this was before I even had the chance to explain why I was calling..
I called because I seen there was changes in packages and what my pkg was..
they claim 50Mbps ...when I ran their speed test it showed I hmmm was close but I googled sights for testing and all others were low... when I re-did the test on my carriers site .. I did it without signing into my acct and it showed just about the same as here.. (hence WHY I called repair,, and without telling them other sights I checked)
repair came and left today and I str8 told them that I tested in different sights,, he was a 3rd party contractor and would only say that it should be better now.. NOT .. I did have your site run the combo test for the 12 test.... is there anyone that can truly help me if I post them to understand what is and what isn't ?? I have a preferred pkg of 50 Mbps and cost is $69 monthly
thank you