Lately I have had big troubles with my VOIP connection. The audio is breaking up to the point I can't carry on a conversation. My VOIP provider (not Cox) says my signal is showing considerable packet loss. Cox says my modem is partially blocking my signal and needs replacing. I replaced the modem but I am still having the same problem.
I have tried to check my packet loss, I don't have Java so can't run it.
Is there a way to ascertain if my VOIP breakup is associated with my wildly varying Cox download speed numbers of 24 hours?
VOIP voice breakup, incoming and outgoing
in General Discussion
Posted
Lately I have had big troubles with my VOIP connection. The audio is breaking up to the point I can't carry on a conversation. My VOIP provider (not Cox) says my signal is showing considerable packet loss. Cox says my modem is partially blocking my signal and needs replacing. I replaced the modem but I am still having the same problem.
I have tried to check my packet loss, I don't have Java so can't run it.
Is there a way to ascertain if my VOIP breakup is associated with my wildly varying Cox download speed numbers of 24 hours?
My Cox contract calls for 20-40 MBPS.