Yes having the same shit as yo guys ONCE AGAIN!!!! When I run Neotrace there seems to be a problem ip (which I am not surprised) in San Juan!!!!! Of course calling customer service is a waste of time ("I am pinging your modem and everything seems ok"). I feel like telling them well no shit dumb ass the problem isnt my modem, and everything isnt ok if you dont believe me get your ass over my house and see for yourself. Why the hell do they use Sprint for their backbone (what i was told) when they suck. Some of my routing takes me all the way to Dusseldorf (no joke) to come back to washington or newark NJ WTF!!!! I cant wiat to tell them to shove their crappy service up their you know what.... Has abyone tried the centennial wireless service?