I have hughesnet basic plan and have had issues with very slow speeds and 15 to 18 seconds just to load Google.com for over 3 months. Even during my free download zone from 2 to 7 am mst lately I am getting 70 to 50 Kilobits/ps when I would normally get 3.5 Mbps. Have complained to deaf ears and ran test and all I get is lies. Heard Excede is offering faster speeds and still have free download zone for same price.