Berek

Yeah, the modem has been reset. Hasn't made any difference. Looked at the modem specs... Downstream power level: 8dBmV Upstream power level: 24dBmV Signal/Noise Ratio: 39 dB From what I understand these stats should be fine. What exactly should I be telling my ISP? Just that I ran a traceroute and I'm getting high latency? Is there anything they can actually do about this? They've been giving me the run-around about this so far. I'm not very far from giving up all together and looking into DSL.

Ok, i'll try to do this by the book... 1> Running XP with SP2 and newest updates. 2> I'm getting service through my apartment complex in Illinois...when I call the tech support number I get Net Enterprises of Michigan. I'm paying for 1.5M Down/256K Up. 3> I tried the CableNut program to no avail...(using the cable fast 2k.css file) TCP options string = 020405b401010402 MTU = 1500 MTU is fully optimized for broadband. MSS = 1460 Maximum useful data in each packet = 1460, which equals MSS. Default TCP Receive Window (RWIN) = 64240 RWIN Scaling (RFC1323) = 0 bits Unscaled TCP Receive Window = 64240 RWIN is a multiple of MSS Other RWIN values that might work well with your current MTU/MSS: 513920 (MSS x 44 * scale factor of 256960 (MSS x 44 * scale factor of 4) 128480 (MSS x 44 * scale factor of 2) 64240 (MSS x 44) <-- current value bandwidth * delay product (Note this is not a speed test): Your TCP Window limits you to: 2569.6 kbps (321.2 KBytes/s) @ 200ms Your TCP Window limits you to: 1027.84 kbps (128.48 KBytes/s) @ 500ms MTU Discovery (RFC1191) = ON Time to live left = 38 hops TTL value is ok. Timestamps (RFC1323) = OFF Selective Acknowledgements (RFC2018) = ON IP type of service field (RFC1349) = 00000000 (0) 4> Your connection is: 185 Kbps or 0.19 Mbps You Downloaded at: 23 kB/s You are running: 3 times faster than 56K and can Download 1 megabyte in 44.52 second(s) Member Ident: CompID:19818327671666 Test Time:: 2006/05/25 - 7:07pm Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Test ID: Y2POH1Q3G (if this is a screenshot go to testmy.net to see if this is fake) Diagnosis ^info^: May need help : running at only 7.16 % of your hosts average (qwest.net) This was tested from a 97 kB file and took 4.276 seconds to complete Your connection is: 228 Kbps or 0.23 Mbps You Uploaded at: 28 kB/s You are running: 4 times faster than 56K and can Upload 1 megabyte in 36.57 second(s) Member Ident: CompID:19818327671666 Test Time:: 2006/05/25 - 7:08pm Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Test ID: LQ7T38ASZ (if this is a screenshot go to testmy.net to see if this is fake) Diagnosis ^info^: May need help : running at only 47.11 % of your hosts average (qwest.net) This was tested from a 386 kB file and took 13.88256 seconds to complete Pinging testmy.net [67.18.179.85] with 32 bytes of data: Reply from 67.18.179.85: bytes=32 time=176ms TTL=51 Reply from 67.18.179.85: bytes=32 time=148ms TTL=51 Reply from 67.18.179.85: bytes=32 time=166ms TTL=51 Reply from 67.18.179.85: bytes=32 time=175ms TTL=51 Reply from 67.18.179.85: bytes=32 time=140ms TTL=51 Reply from 67.18.179.85: bytes=32 time=184ms TTL=51 Request timed out. Reply from 67.18.179.85: bytes=32 time=106ms TTL=51 Reply from 67.18.179.85: bytes=32 time=111ms TTL=51 Reply from 67.18.179.85: bytes=32 time=138ms TTL=51 Reply from 67.18.179.85: bytes=32 time=92ms TTL=51 Reply from 67.18.179.85: bytes=32 time=97ms TTL=51 Ping statistics for 67.18.179.85: Packets: Sent = 12, Received = 11, Lost = 1 (8% loss), Approximate round trip times in milli-seconds: Minimum = 92ms, Maximum = 184ms, Average = 139ms Ping Complete. Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 1 7 ms 8 ms 6 ms 10.3.4.1 2 8 ms 10 ms 9 ms 216-111-246-225.dia.static.qwest.net [216.111.246.225] 3 142 ms * 130 ms chi-edge-19.inet.qwest.net [63.148.112.77] 4 148 ms 154 ms * chi-core-02.inet.qwest.net [205.171.20.65] 5 134 ms 140 ms * cer-core-02.inet.qwest.net [67.14.8.18] 6 109 ms 136 ms 111 ms cer-brdr-01.inet.qwest.net [205.171.139.62] 7 103 ms 131 ms 85 ms qwest-gw.cgcil.ip.att.net [192.205.32.97] 8 * * 166 ms gbr1-p20.cgcil.ip.att.net [12.123.4.250] 9 68 ms 58 ms 97 ms tbr2-cl7.sl9mo.ip.att.net [12.122.10.46] 10 143 ms 142 ms * tbr1-cl24.sl9mo.ip.att.net [12.122.9.141] 11 107 ms 142 ms 137 ms tbr2-cl6.dlstx.ip.att.net [12.122.10.90] 12 192 ms * 168 ms gr1-p340.dlstx.ip.att.net [12.123.16.173] 13 158 ms 125 ms 160 ms 12.119.136.14 14 135 ms 106 ms 56 ms vl31.dsr01.dllstx3.theplanet.com [70.85.127.29] 15 * 133 ms 144 ms vl42.dsr02.dllstx4.theplanet.com [70.85.127.91] 16 131 ms 113 ms 118 ms gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85] 17 166 ms 118 ms 168 ms 55.b3.1243.static.theplanet.com [67.18.179.85] I'm not finding any spyware or viruses and i dont have any of the firewall programs mentioned. I'm really at a loss and apparently so is my ISP. I know next to nothing about tweaking this stuff, can my registery settings really make that much of a difference? Thanks in advance, let me know if there is any other info i should provide...