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About PhoenixSunrise

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  • Birthday 01/01/1

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    Rising from the ashes...
  1. Hooray for new modems. Thanks for the help, everyone.
  2. Yep. A Toshiba PCX1100U. If that's really what it is, this one only lasted 6 months.
  3. Beginning to believe the problem is with the cable modem. I've got to get ahold of Brighthouse during business hours, which will be hard with my current work schedule this week. We'll see.
  4. Powercycling the modem. I'll generally do the same to the router at the same time. As I said, "I've completely bypassed the router at this point..." Advertised speed is "up to 5Mbps". AntiVirus isn't the problem, as one computer uses McAfee, one is scanned regularly online using MicroTrend's Housecall (or was until speed bottomed out), and the third was just reformatted and has barebones software on it. Only regular firewall used is anything that's built into the router, but since the router itself has been bypassed, that's a non-issue as well. Like I said, I'm fairly certa
  5. Hello, all. Glad I stumbled on this site. I've had no complaints with Brighthouse/Earthlink in the nearly two years we've been in Florida. But in the last month or two, the connection speed has just been axed. I've spoken to Earthlink techs, and they firmly believe the issue is on the Brighthouse end. I know there's not a computer issue, because I've had the same results on 3 different computers we own, including one that was just reformatted. Here's my test results. Oh, and that's with Cablenut doing its thing. Download Connection is:: 34 Kbps about 0.03 Mbps (tested with 97
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