I've currently had Charter 100/10 speeds since January. Just recently they've upgraded speeds to 200/12. The speeds were banging right out the gate for about a month(100/10 service). Since then, (According to speedtest.net) I cant get above 70 for a download from any server. * All tests were conducted wired from desktop to arris tm1602 modem. *
I've tried other tests that show promise, but maybe I'm old and not understanding.
http://speedtest.xfinity.com/results/JIHPATYGWTE3OX3
And then these show extreme low speeds.
https://speedof.me/show.php?img=180616175711-9430.png
Can anyone help me understand any of this. Charter Senior Tech showed me the speeds he was pulling off of his handheld device directly attached to the drop was pulling 215 down and 14 up. I'm starting to feel like its a cham, offering 200mbps in area but only getting 70mbps. Is speedtest a joke now?