Amanda: Not to be too blunt about it, but I would crawl on my knees over broken glass in the Sahara Desert at noontime to be able to get Spectrum again! I cursed it from the first day I had it (when it was Time Warner Cable) to when I moved to a mobile home park that only gets DirecTV and its bundled (satellite) "broadband", Hughes.Net, which (forget Gen5) regularly gets between 1-3 Gbps with Gen2 at all times...AND comes with data caps!! I would dearly love to be back with Spectrum, and getting even 25 Gbps! Not being snotty, but, truly, count your blessings. TallCR