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Zerger

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Posts posted by Zerger

  1. Was just wondering if there was any updates on the terrible latency/ping issues concerning wildblue internet connection? Was hoping somebody might have heard if they are trying to make it better.

    I'll be switching to a different satellite provider here in a month when my contract ends with wildblue unless they are willing to start handing out the service I paid for.

    Thanks, and my prayers go out to all you other wildblue customers. :cry:

  2. Well I want mine turned off. 

    Think I will agree with Tommie here. My download and upload is still running good since I've gotten help. However even with it fixed it didn't make one bit of difference to me (as far as what I have the internet for) with the high ping times I've been reading about. Though I am still very appreciative of your help stormy, and I wish all other customer service was half as good as you.

    Could anyone fill me in as to why this high ping feature has recently come about? I hope it was not done purposely, cause that is not what I paid for. As good as downloading and uploading goes, the real seller to me is stability. Getting disconnected from voice communication programs or online games which I like to do everyonce in a while is even less cool than being slow.

    I hope wildblue has something to say about this soon. I know my 1 year contract is almost up, and some of those one-way satellite providers are looking very promising to me over these two-way providers, im my opinion.

  3. I was able to do some of what you sent me in the PM Stormy, I'll send you another PM with details. Other than that here is my test results after today, I ran 3 test with about 3 minutes in between each. I deleted my temporary files and history before each test. Not sure if I was just having a superior day or something I did (thanks to stormy) helped. Anyway here they for you all to see:

    Test 1

    ::::::::::.. Download Stats ..::::::::::

    Download Connection is:: 650 Kbps about 0.7 Mbps (tested with 2992 kB)

    Download Speed is:: 79 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/02/02 - 4:39pm

    Bottom Line:: 11X faster than 56K 1MB Download in 12.96 sec

    Tested from a 2992 kB file and took 37.704 seconds to complete

    Download Diagnosis:: May need help : running at only 46.26 % of your hosts average (wildblue.net)

    D-Validation Link:: https://testmy.net/stats/id-D15IJ4VKT

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

    ::::::::::.. Upload Stats ..::::::::::

    Upload Connection is:: 116 Kbps about 0.1 Mbps (tested with 579 kB)

    Upload Speed is:: 14 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/02/02 - 4:40pm

    Bottom Line:: 2X faster than 56K 1MB Upload in 73.14 sec

    Tested from a 579 kB file and took 40.859 seconds to complete

    Upload Diagnosis:: 90% + Okay : running at 95.08 % of your hosts average (wildblue.net)

    U-Validation Link:: https://testmy.net/stats/id-MUPWY8IE6

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

    Test 2

    ::::::::::.. Download Stats ..::::::::::

    Download Connection is:: 528 Kbps about 0.5 Mbps (tested with 2992 kB)

    Download Speed is:: 64 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/02/02 - 4:44pm

    Bottom Line:: 9X faster than 56K 1MB Download in 16 sec

    Tested from a 2992 kB file and took 46.438 seconds to complete

    Download Diagnosis:: May need help : running at only 37.58 % of your hosts average (wildblue.net)

    D-Validation Link:: https://testmy.net/stats/id-AL739CODM

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

    ::::::::::.. Upload Stats ..::::::::::

    Upload Connection is:: 67 Kbps about 0.1 Mbps (tested with 579 kB)

    Upload Speed is:: 8 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/02/02 - 4:47pm

    Bottom Line:: 1X faster than 56K 1MB Upload in 128 sec

    Tested from a 579 kB file and took 70.36 seconds to complete

    Upload Diagnosis:: May need help : running at only 54.92 % of your hosts average (wildblue.net)

    U-Validation Link:: https://testmy.net/stats/id-VOL3BU8PA

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

    Test 3

    ::::::::::.. Download Stats ..::::::::::

    Download Connection is:: 532 Kbps about 0.5 Mbps (tested with 2992 kB)

    Download Speed is:: 65 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/02/02 - 4:50pm

    Bottom Line:: 9X faster than 56K 1MB Download in 15.75 sec

    Tested from a 2992 kB file and took 46.094 seconds to complete

    Download Diagnosis:: May need help : running at only 37.86 % of your hosts average (wildblue.net)

    D-Validation Link:: https://testmy.net/stats/id-SL014V9JD

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

    ::::::::::.. Upload Stats ..::::::::::

    Upload Connection is:: 70 Kbps about 0.1 Mbps (tested with 579 kB)

    Upload Speed is:: 9 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/02/02 - 4:52pm

    Bottom Line:: 1X faster than 56K 1MB Upload in 113.78 sec

    Tested from a 579 kB file and took 67.641 seconds to complete

    Upload Diagnosis:: May need help : running at only 57.38 % of your hosts average (wildblue.net)

    U-Validation Link:: https://testmy.net/stats/id-60V7DJLHK

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

  4. Next time just use PM.

    Well I didnt want to be rude by sending a random PM, sorry.

    Zerger: Just to get some info here let me know the following information:

    Operating System, Browser and version and PM me your phone number so I can look up your account and see if anything is wrong in there

    Thank you Storm. I really think its an installation problem. (not fully aligned, bad cables, or something along that) But I'm just trying to make sure it's not something else first before I dish (i made a funny :grin:) out 75+ dollars to have someone come out and look. 50kbps download and 3kbps upload tells me there is a way to improve my service, especially in the upload. From the test that statistic is common, day or night, clear, rain, or snow (even slower in rain and snow ofcourse).

    I'll get that information PM to you later on today when I get back from work.

    Welcome to the forum if I havent yet Zerger

    First clear your temp files before testing.

    Second read this.

    http://www.testmy.net/t-4257

    Thanks for another welcome Tommie.  :grin:

    I disk cleanup daily, defrag atleast once a week, aswell as scan my computer usually before I defrag. I even delete all my history and temporary files several times throughout the day. I run Window's Firewall, Window's Defender, and Avast Antivirus. I keep all my software/hardware up to date with new drives/updates. I don't have any other applications in my background open other than a current application Im running at the given moment. My computer was built less than a year ago by qualified personel. All hardware on my computer seems to work properly. It's operating system is Window's XP. It's a Pentium 4, 3.0 processer, with 1024 mb of ram, and a 80gig hardrive with 70gig of free space.

    I know that last bit of info really doesn't matter, but atleast ya see where I'm coming from. Just that 50kbps download and 3kbps upload for the past 10 months just isnt cool.  :cry:

  5. Hello Storm,

    I was wondering sometime in the future if it might be possible to get some help from you. Seeing as your a tech support for wildblue and a member here at testmy.net That would be a better combo for me than the live chat I've been doing with wilblue.

    If you can't, I understand. As I normally wouldn't ask this kind of favor myself, but im only running at 30% in download of what I'm suppose to be, and everytime I test my upload I get a "Internet Explorer cannot display the webpage" error.

    Well an upload test did work for me once on a 94k size file and came up as 2 or 3kbps upload.

    Just hoping, thanks.

  6. :::.. Download Stats ..:::

    Download Connection is:: 413 Kbps about 0.4 Mbps (tested with 2992 kB)

    Download Speed is:: 50 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/01/22 - 7:11pm

    Bottom Line:: 7X faster than 56K 1MB Download in 20.48 sec

    Tested from a 2992 kB file and took 59.359 seconds to complete

    Download Diagnosis:: May need help : running at only 29.73 % of your hosts average (wildblue.net)

    D-Validation Link:: https://testmy.net/stats/id-B47I5RW1Y

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) [!]

    The upload test fails internet explorer and cant get test results. I'll keep trying to get that info to you guys. Appreciate the help, but I'm done for the night. Will try to get back with you tomorrow.

  7. I've not called into Wildblue support, but I've done live chat with them. Nothing has helped. I do feel as if my install might have been done poorly, I'll get that checked out last if nothing here helps any, thanks ghostmaster.

    Thanks for the welcome Tommie. Here is my background programs:

    ashServ.exe                          SYSTEM

    ctfmon.exe                            admin

    mssysmgr.exe                      admin

    rundll32.exe                          admin

    jusched.exe                          admin

    ashDisp.exe                          admin

    G-vga.exe                             admin

    explorer.exe                          admin

    svchost.exe                          SYSTEM

    spoolsv.exe                          SYSTEM

    svchost.exe                          LOCAL SERVICE

    svchost.exe                          NETWORK SERVICE

    svchost.exe                          SYSTEM

    svchost.exe                          NETWORK SERVICE

    svchost.exe                          SYSTEM

    lsass.exe                             SYSTEM

    services.exe                         SYSTEM

    winlogon.exe                         SYSTEM

    csrss.exe                             SYSTEM

    smss.exe                             SYSTEM

    wdfmgr.exe                           LOCAL SERVICE

    iexplore.exe                          admin

    nvsvc32.exe                          SYSTEM

    System                                 SYSTEM

    System Idle Process             SYSTEM

    It's alot I admit, but I dare not mess with stuff I dont know about. I'll re-run the upload and download test with those specs you gave me. Thanks Tommie. I'll have them posted here when I finish the testing. May take a bit, cause my upload testing seems to fail 95% of the time when I do it and brings me to a internet.protocol error page.

    Thanks again guys, those are some really good quick replies.

  8. Hello, I saw this post and just had to register and reply. As I am one of the many unlucky that has no other choice than Satellite, and yes I am with wildblue.net.

    Tommy this is more redirected to you, as you seem to know quite abit, but if anyone can give a decent answer I'll take it. I've been with wildblue satellite for over a year. I've always had unstable connection, and I believe it to be my upload. I'm on the lowest plan 512kps download 128kps upload. My operating system is Windows XP Pro if that matters. I do have Avast Anti Virus and Windows Firewall/Defender too. Here is my test:

    :::.. Download Stats ..:::

    Download Connection is:: 523 Kbps about 0.5 Mbps (tested with 579 kB)

    Download Speed is:: 64 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/01/22 - 4:44pm

    Bottom Line:: 9X faster than 56K 1MB Download in 16 sec

    Tested from a 579 kB file and took 9.078 seconds to complete

    Download Diagnosis:: May need help : running at only 44.62 % of your hosts average (80.55)

    D-Validation Link:: https://testmy.net/stats/id-V37ZWC1RJ

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) [!]

    :::.. Upload Stats ..:::

    Upload Connection is:: 26 Kbps about 0 Mbps (tested with 97 kB)

    Upload Speed is:: 3 kB/s

    Tested From:: https://testmy.net/ (Server 1)

    Test Time:: 2007/01/22 - 4:47pm

    Bottom Line:: 0X faster than 56K 1MB Upload in 341.33 sec

    Tested from a 97 kB file and took 30.437 seconds to complete

    Upload Diagnosis:: May need help : running at only 28.26 % of your hosts average (80.58)

    U-Validation Link:: https://testmy.net/stats/id-158QI9TRX

    User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727) [!]

    It clearly states my upload may need help. Question is how? And I'm to the point I honestly dont care how. I've searched, downloaded, respec'd, asked for support, and nothing has helped this. I would pay, sacrifice, or whatever it takes to get my internet running just more stable, where i don't auto-disconnect from online programs or have people understand me in online voice chats, that sorda thing. Im more inclined to improve stability over speed, but both would be great too, just want what I paid for.

    With that said Would upgrading my service to a higher plan help?

    Is there any programs out there that can improve performance?

    Is there a place I can go to or a book out instructing me how to set my computer to the best?

    Sorry for the long post, I just really need some help.

    Thanks in advance.

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