terrh

I just got a call back from a level 3 tech... we did some more stuff. Improved my connection speeds slightly (but not very fast) about 500kb down and 380 up now. He says the antenna is pulling nearly 6mb so the problem is either in the output of my antenna or the cable they wired down here. Anyways, he's sending a tech out to figure it out, I know the local installers are busy so I'm going to have to live with this for now... but 500kb down isn't all THAT slow... alot faster than the 56kb down I had on dialup

Hey! Just found this forum.... always had 56k before this month. I signed up with Xplornet on Saturday (5 days ago)... Last night we FINALLY got it working faster than a few Kb/s... I had been speaking to their tech support for several hours every day, one of them suggested setting my NIC to 10baseT full duplex and for whatever reason that sped it up a TON.... it's still nowhere near adevertised but at least the internet is usable now. Another thing they told me to check is older (2.4 ghz) wireless phones - they can interfere with the service... new 5.8 phones and cellphones don't. I'm getting (very consistantly) 431Kb down and 308Kb up.... a far cry from the "Xtreme" claims of 5000Kb/ down and ??? (I forget up) Anyways, I haven't had much trouble with their tech guys, aside from being not too smart most of the time.... and LONG hold times.