Thank you for your advice CA3LE. However, I receive my internet via a dish from a transmitter not far away. My service provider explained to me that my internet is tunnelled to a specific server called Dedicated server in London (I live in Wales, a few hundred miles from London). I then go out to the rest of the world from there. My internet provider explained that I would only get a true reading of the quality of service they are providing by reading the internet speed between their server and my computer.