jwschrecker

This is a recent snapshot of my internet speed. I have what's supposed to be a 1 Gb (1,000 Mbps) plan with Charter Communications DBA Spectrum. I can't seem to find any similar data to compare to regarding what constitutes 'normal' 1 Gb internet service. My question is; Is a 1 Gb internet service that averages out at 716 Mbps, with a high of 919 Mbps and lows as low as 109 Mbps normal for a 1 Gb internet service? If you're interested, this is the complaint I've sent to the Better Business Bureau, FCC, FTC, NC DOJ, Fayetteville Chamber of Commerce, and WRAL TV (Five on your side). What I'm needing, if anyone cares to help, is a snapshot and data of other 1 Gb services, Spectrum or other, at 15 minute intervals for a 24 hour period, to compare to. Thank you, JW Schrecker Complaint - Spectrum - Better Business Bureau_Final.odt