This is the "second dude" working with norcalwm. It is my opinion that the problem is just the service. Mind you I am not a super geek just an average geek and I may not understand the whole satellite thing but, if nothing has changed on my side why would the speeds change so dramatically within minutes or hours or days... there is no consistency. I do know we share the pipe and I do know we are on satmex 5 which is one of the older pipes so most likely there is a lot of rust in those pipes not to mention a lot of poop trying to go through those pipes so.... my semi educated guess is that it is just the service. Norcalwm tends to have differing opinions. What ya'll think?