riceballer

Hey thanks for the reply tommie; my mistake for not noting that earlier in my original post - I run regular virus scans, spyware tools, and registry cleaners, and I also defrag at least once a month. Neither of these has helped my situation thus far.

Hi everyone! I am new to all of this forum so any help you can offer me is greatly appreciated. My connection has been working fine until as of late; it is really slow, my ping and ms in games fluctuate from 300-1500, and is generally sluggish during page loading. I have not had any recent hardware changes or software installs. I called my ISP and they had me do speed tests, and a technician is coming in the next week. I am on a Netgear RP-614v2 router, with the latest firmware. I've checked netstat in prompt for connections and I've tried plugging my own computer straight in from the cable modem/ no router, but I still receive around the same results with download/upload tests. OS Windows XP SP2 ISP Shaw Cable 5Mbps/ 512Kbps Tweak Tester II Results http://www.dslreports.com/tweakr/block:575d92f?service=cable&speed=5000&os=winXP&via=normal testmy.net DL Speed Test Results ::::::::::::::::::::::::::::::::::::::.. Download Stats ..:::::::::::::::::::::::::::::::::::::: Download Connection is:: 421 Kbps about 0.4 Mbps (tested with 1496 kB) Download Speed is:: 51 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2007/04/07 - 5:47pm Bottom Line:: 7X faster than 56K 1MB Download in 20.08 sec Tested from a 1496 kB file and took 29.125 seconds to complete Download Diagnosis:: May need help : running at only 11.27 % of your hosts average (shawcable.net) D-Validation Link:: https://testmy.net/stats/id-Q9TDRJWSA User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3 Tracert and Ping Program Results Pinging testmy.net [67.18.179.85] with 32 bytes of data: Reply from 67.18.179.85: bytes=32 time=447ms TTL=48 Reply from 67.18.179.85: bytes=32 time=248ms TTL=48 Reply from 67.18.179.85: bytes=32 time=224ms TTL=48 Reply from 67.18.179.85: bytes=32 time=425ms TTL=48 Ping statistics for 67.18.179.85: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 224ms, Maximum = 447ms, Average = 336ms ------------------------------------------ Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 46 ms 350 ms 17 ms rd1bb-ge5-0-0-8.vc.shawcable.net [64.59.158.194] 4 123 ms 194 ms 51 ms rc1bb-ge5-0-0.vc.shawcable.net [66.163.69.105] 5 103 ms 198 ms 25 ms rc2wt-pos1-0.wa.shawcable.net [66.163.76.142] 6 207 ms 495 ms 60 ms rx0wt-abovenet.wa.shawcable.net [66.163.68.22] 7 482 ms 156 ms 139 ms so-2-1-0.mpr2.sjc2.us.above.net [64.125.28.21] 8 610 ms 1323 ms 285 ms so-3-2-0.cr1.dfw2.us.above.net [64.125.29.54] 9 183 ms 316 ms 201 ms 64.124.79.77.theplanet.com [64.124.79.77] 10 405 ms 102 ms 890 ms te9-1.dsr01.dllstx3.theplanet.com [70.87.253.6] 11 203 ms 267 ms 218 ms vl41.dsr01.dllstx4.theplanet.com [70.85.127.83] 12 83 ms * 160 ms gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85] 13 150 ms 159 ms 287 ms 55.b3.1243.static.theplanet.com [67.18.179.85] Trace complete. Any help would be greatly appreciated!