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pjip2003

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Posts posted by pjip2003

  1. it also happened to me from november 1 to 14...

    i call their hotline every day to report this occurence... (mine was worst than yours... metering at 30Kbps on peak hours...)

    they would fist check my basestation and say a technical problem occurs... but there was one time when i called and asked the status of the BS the CSR told me that there was nothing wrong with the BS i'm connected to... i said why is my speed only 80Kbps at that time... she said "let me check again sir" when he came back she said that there was a technical problem...

    when i got pissed last november 12 i demanded to talk to a supervisor and asked why they do not give feedback (callback) and all they could say is "technical problem". the solution she came up was schedule me for a field visit to rehome me to another BS since my current still has a tech prob. for 2 weeks...

    so when the technician came they told me that it is not possible to rehome since there is no other alternative.. so after replacing the antenna and still no results i called the hotline and have the technicians to to the CSR and i demanded a callback from the supervisor...

    it was 4 pm that time and my speed is still 40Kbps...

    so 7 pm came and the supervisor called and i had my dad talk to her since i was so pissed... she said asked me to check my connection since she had the higher technical team do some remote tweaking to my connection... lo and behold my speedtest metered 420Kbps that time...

    after hanging up with the supervisor i called my friend who also has a smartbro connection (his house is nearer the BS) and he said his connection still is slow at the time of my getting the normal connection from the SAME BS..

    the good connection lasted from evening of 14 to early 16 because when i woke up at 8:30 yesterday i could not even take a speed test and i had intermittent connection... i called again yesterday twice and the last CSR i talked to was forced to tell me a little secret which we all know anyway.

    -i can have a good speed and somebody can have a different result at the same time from the same BS

    factors: numbers of subscribers, positioning of antenna, distance, status of BS

    -if in a BS only few subscribers will report poor connection, it might take a long time to upgrade the BS since they would assume that because only a few calls about poor connection others are satisfied with their connection... so for everybody's sake, once you're speed  gets below 300Kbps call the hotline. ( it's free isn't it?) and report your BS slowing down...

    and for hctiws don't stop calling them and bug them always... that's the only way they MIGHT listen to you...

    Your right dude its our own privilege to report the condition of our connection, keep bugging them from time to time so they will improve their service....

  2. good pm to all of u sirs.

    i would like to ask for ur opinion regarding my problem...

    as a smartbro user, i always notice at peak hours my connection speed drop considerably, usually 8am-11am, after those hours my connection either drops or rise but only a few Kbps,(monday-thursday) at fridays,saturday and sunday, my conn speed drops from 8am and only recovers speed at 9pm.now im used to it by now coz im using smartbro for 3mos.

    the problem is i formatted my HD this morning (finish it b4 8am),then do some speedtesting (i forgot to screenie it) but it was 400+ Kbps.then 9am this morning till 3pm my speed never increase

    my speed so far 3pm

    share2-QXKZ9DW5B

    i dont know if i should tweak it now or leave it as it is.

    what should i do?

    i called customer support and they say nothings wrong with the base station.

    thanks.

    Maybe guys theres a problem with your basestation, try to verify it through CSR if thats the case then you have to be patient when they restore it to good working order. Try the speed tweaks for smartbro(search it here in the forum, there are many post here that can answer your questions.....Be patient when testing this tweaks there are many configurations to consider to speed up smartbroken service....And when doing tweaks for testing verify your basestation if it is in good condition nevertheless you will be wasting your precious time in conducting  speed test and tweaks...

    I hope this will be a good help for you...Use cablenut and follow the 20 steps to speedup smartbro that you can find  in the forum and use avast as an antivirus and turn off your firewall..

    PATIENCE IS THE VIRTUE TO ACHIEVE A GOOD SPEED TESTING AND TWEAKS........

  3. Apparently my friend have that kind of connection amd she said she had a 512 kbps line and when i test it it only got a 120kbps running in line...what a screw up dsl connection ....i think they are fooling their subscriber so i think twice if i had to switch to digitel im using smartbroken right know :police:

  4. hello @ pjip.

    if i were you i'd settle for that speed. but since you were asking for some improvement, try to use the tcpip patcher, download, run and set your tcp max half-open connections to 100.

    http://www.lvllord.de/?lang=en&url=downloads

    Hello Bro i already did patching my connection and it is a sad story to know that our mother *&^%ng basestation was in maintenance for 2 days running until now and i keep bugging the assface CSR of Smartbro. This service sucks...i keeping tweaking and apparently the problem was the basestation  :knuppel2::tickedoff::uglystupid2:

  5. share2-XO6IH9UZC

    nice!! bumabalik na speed ko.. ^_^

    ipa reorient mo nlng let antena mo, dun nlng sa isang base station na 6.5km mo ipaBeam.. wat gamit mo antena??

    how did you do this bro? panu ba maglipat ng base station...palagi kasi sira dito samin........

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