Adelphia blocks ICMP packets, so you will not be able to run a tracert from a command prompt, you can use www.pcpitstop.com and use there tracer tool. As for your speeds, I don't know of any Adelphia packages that offer a 384 upload. You say you get 3000 down, that package has a 256 upload. There only other package is the premiere service, which offers 4000 down and 512 up. From what i can see, you are prety much right at your cap figuring in overhead.