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VZFiosTech

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  1. you'll probably be on hold for a while, but eventually you'll get a technician who can help you...or... you can go here http://www22.verizon.com/content/consumerfios/check+availability/check+availability.htm
  2. The router was probably fried. The interactive programing guide and menus need the internet to operate.
  3. call and find out. 1-888-553-1555
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