I searched and didn't see a recent topic covering this problem, so I apologize if it's a common question.
I'm using Comcast 6mb cable in Seattle, and over the past three weeks my connection speed has become terrible.
There have been no changes in software or hardware that could have affected this. I have five computers here that all have roughly the same download speed.
All of my machines are spyware and virus free. I've ruled out that it's a router problem by hooking one PC straight to the cable modem. I've tried my speed with all firewalls disabled. I've even pulled my cable jack out of the wall, and connected the wall cable straight to the cable modem. Nothing I've tried has made any difference.
Now, the strange thing to me is that my upload speed has tested normal, around 1300k - 1400k per second. My download speed has varied from 400k-1100k depending on the time of day, but that's a far cry from the 10,800k I was getting the last time I did a speed test back in August.
So, now I'm wondering, is there a common issue when your upload speed is normal, but your download is drastically lower than it should be? My initial thought is that Comcast has limited the download bandwidth on purpose, because if there was a physical problem someplace I'd think the download and upload speeds would be close to the same.
I haven't called Comcast as of yet because I've heard horror stories of people just getting the runaround, so I'm hoping to come up with some ammunition to throw at them when I do call.
Thanks in advance if you have any ideas.
