romara22

Well, I tried what Buntz mentioned, but I remember now that when I try to run Virus Scans (tried many of them), my computer shuts down, in the same fashion that it does when I do the other things I do. My computer won't let me do these kinds of things. Any other suggestions? I am not sure what else I can tell about my computer, but if anybody needs to know anything about it, let me know.

Hey, First time here. Hope I am posting in the right spot. My computer has some kind of virus...this I am sure of. Whenever I perform certain actions on my computer (ie. disk cleanup, copying certain files to external hard drives, etc) my computer goes black and restarts. It says that there was a serious error that forced the computer to restart. Again, I first noticed this when, at one point, I tried to go to Local Disk C: and do disk cleanup. I was told by they Best Buy Geek Squad guy that I should perform a Last Known Good Configuration, I think. He said I should set my computer back to when I know the problem didn't exist. Any advice? I'd appreciate it! romara22