romara22

Well, I tried what Buntz mentioned, but I remember now that when I try to run Virus Scans (tried many of them), my computer shuts down, in the same fashion that it does when I do the other things I do.  My computer won't let me do these kinds of things.  Any other suggestions?  I am not sure what else I can tell about my computer, but if anybody needs to know anything about it, let me know.

Hey,

First time here.  Hope I am posting in the right spot.

My computer has some kind of virus...this I am sure of.  Whenever I perform certain actions on my computer (ie. disk cleanup, copying certain files to external hard drives, etc) my computer goes black and restarts.  It says that there was a serious error that forced the computer to restart.  Again, I first noticed this when, at one point, I tried to go to Local Disk C: and do disk cleanup.

I was told by they Best Buy Geek Squad guy that I should perform a Last Known Good Configuration, I think.  He said I should set my computer back to when I know the problem didn't exist.

Any advice?  I'd appreciate it! 

romara22