I have a 2007 Aspire Desktop PC. It came preloaded with Vista. About 4 months ago we changed Vista out and reformatted it to run XP Professional. I am a fan of XP, hate Vista thus the change. Anyway, here where we live out in the rural area our choice for internet providers is 2 fold. !). Dial up - No Thanks. 2). Satellite Internet - Not great, but better than dial up.
The problem i am having is simply this; lack of speed. I have 1 gig of memory in this thing. Lot of programs but they don't all open at once, nor do I have several running at 1 time. The tech from the satellite company has been out again today. Of course when he came out he conducted a speed test. Naturally the speed this a.m. was up to snuff. He messed around with different things asking questions and such. After 1 plus hours he tells me that he thinks that with me running Norton 360 anti-virus that it's causing the connection speed to drop in half. He said their research has shown this to be a problem with 360 and Zone alarm anti virus. Both have their own built in fire walls. Then he suggested I change the settings (RULES) in the firewall to just include incoming/outgoing connections to be monitored. No e-mail/messaging, etc.. He said everything on the satellite companies end checked out. He got a reading of almost 1.6 kbps download and upload of about 140. Now then, when the company had me do a speed test the other night, at 7 p.m. it was barely crawling along at 512 kbps download. Forgot the upload but it 2 dragged. He blamed wheather saying most likely that played a role although the sky was clear. When I called the guy who did the change out of soft ware and he talked to the tech the tech became defensive. Long story short; I had these same issues when I first signed up almost 2 years ago. Same issues when I ran Vista. In the end, when the tech found I had about a gig of memory, he then said to reconfigure the firewall rules on 360 so just to monitor in/out connections and add another gig at least to the PC and my trouble would be over. I am a novice at best. When i had the guy who reformatted vista op.system to Xp, on his broad band connection this machine flew. He went through it 2 weeks ago and checked the machine b 4 i called the company and again, no problems with the pc, nor that it only had a gig of memory.
My question for those much more experienced; can i loose1 whole meg of speed this easy because the pc and speed r fine in the early part of the day and later in the evening it drops to 512 kbps or there abouts based upon what this tech told me today? or is it just another story by the tech because he didn't have a correct answer?