I'm having the same issue in Cleveland, OH. I have the 50/5 service.
C:\Users\Tom>tracert testmy.net
Tracing route to testmy.net [174.120.187.140]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 17 ms 10 ms 8 ms gig1-6.lksdoh1-rtr1.neo.rr.com [24.164.113.140]
4 10 ms 9 ms 9 ms tge1-3.stvloh1-rtr1.neo.rr.com [24.164.111.47]
5 10 ms 11 ms 11 ms tge3-0-0.clevoh1-rtr01.neo.rr.com [24.164.117.134]
6 28 ms 27 ms 29 ms tge1-1-0.ncntoh1-rtr01.neo.rr.com [24.164.117.139]
7 20 ms 34 ms 19 ms tge4-0-1.ar01.clevohek.mwrtn.rr.com [65.25.137.9]
8 20 ms 21 ms 19 ms ae1.clevoh1-rtr0.mwrtn.rr.com [65.189.140.130]
9 29 ms 28 ms 28 ms ae-3-0.cr0.dca20.tbone.rr.com [66.109.6.70]
10 28 ms 29 ms 59 ms 107.14.19.135
11 27 ms 36 ms 27 ms 64.213.78.149
12 68 ms 67 ms 67 ms The-Planet-Dallas.TenGigabitEthernet6-2.ar5.DAL2.gblx.net [67.17.168.94]
13 67 ms 66 ms 67 ms te7-2.dsr01.dllstx3.networklayer.com [70.87.253.10]
14 * * * Request timed out.
15 77 ms 67 ms 67 ms a.ff.5746.static.theplanet.com [70.87.255.10]
16 64 ms 65 ms 64 ms 8c.bb.78ae.static.theplanet.com [174.120.187.140]
Uploads are fine... https://testmy.net/db/k3g40St
On the 14th download tests were fine as seen in this test... https://testmy.net/db/km4hUOw
But today, it has tanked. https://testmy.net/db/q3Urizd https://testmy.net/db/XvE2Q3B https://testmy.net/db/0emYgFZ
BotEdit: TomParkison, April 18 2011 and 7 Days Prior ...only listing download results