openlens

hi. this is openlens and your problem is you have attempted to download what you paid for, large downloads, fast surfing ,etc. go to your my mydirecway.com sign in and look at usage. scroll down the page until you start seeing "yes" on the far right hand side of the list. there is flags limiting your download speeds and it gets worse. the more you try to download the longer the time to download. dway calls this the fair usage rule and you have been "sic" identified as a bandwave hog and are being punished for doing what you paid for. download big files in half the time, surf fast, etc. the punishment ends in 8-10 hours according to tech support. this rule of sharing has nothing to do with server maintenance. it has to do with limited bandwith shared by lots of people. to have unlimited download time etc, you need a business account. so be good, pay your 60.00 a month and enjoy slow downloads. peace. openlen

max transfer/download is about 168 meg per 4 hour peroid. if you exceed download in 4 hour peroid, you are flagged and your speed continues to drop if you try to download "big" file,game,etc. you recover "top" speed after about 8-10 hours of slow download/surfing speeds. you are being punished for being a usage hog. the "good" news is; off peak hours the download mb is extended to 250 mb.