I'm only getting 29kb/s! please help.

[TheTroll]

I just moved into a new house and here I have Lightspeed broadband (slow cable)  but the speeds are advertised at around 64kb/s, and I'm only getting about 29kb/s.  I've restarted in safe mode, ran avast antivirus, scandisk, defrag, spybot S&D, etc....  I've reset my modem (by using both the reset switch and disconnecting the power supply for 30 secs.)  I removed ZoneAlarm and still had the same speed.  Here is my info..  I dont really care about upload speeds, i'm just trying to get my download speeds up a bit.  I realize that even 64kb/s is painfully slow, but i'm not worried about it, I usually just download stuff while i sleep anyways.  Anyways, here's my info.  Any help would be greatly appreciated.

OS: Win ME

ISP: Access Communications

Advertised speed: 64kb/second (up and down)

I've tried cablenut and it's made no difference.

www.speedguide.net TCP/IP Analyzer info:

TCP options string = 020405b401010402

MTU = 1500

MTU is fully optimized for broadband.

MSS = 1460

Maximum useful data in each packet = 1460, which equals MSS.

Default Receive Window (RWIN) = 17520

RWIN Scaling (RFC1323) = 0 bits

Unscaled Receive Window = 17520

RWIN is a multiple of MSS

Other values for RWIN that might work well with your current MTU/MSS:

513920 (MSS x 44 * scale factor of

256960 (MSS x 44 * scale factor of 4)

128480 (MSS x 44 * scale factor of 2)

64240 (MSS x 44) 

bandwidth * delay product (Note this is not a speed test):

Your RcvWindow limits you to: 700.8 kbps (87.6 KBytes/s) @ 200ms

Your RcvWindow limits you to: 280.32 kbps (35.04 KBytes/s) @ 500ms

Consider increasing your RWIN value to optimize TCP/IP for broadband.

MTU Discovery (RFC1191) = ON

Time to live left = 121 hops

TTL value is ok.

Timestamps (RFC1323) = OFF

Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349) = 00000000 (0)

Testmy.net results:

Connection is:: 238 Kbps about 0.2 Mbps (tested with 579 kB)

Download Speed is:: 29 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Wed Jan 4 19:14:39 CST 2006

Bottom Line:: 4X faster than 56K 1MB download in 35.31 sec

Diagnosis: May need help : running at only 14.03 % of your hosts average (accesscomm.ca)

Validation Link:: https://testmy.net/stats/id-BRIJOG2H1

http://nitro.ucsc.edu/ UCSC Web100 based Network Diagnostic Tool results:

TCP/Web100 Network Diagnostic Tool v5.3.3d

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 127.50Kb/s

running 10s inbound test (server to client) . . . . . . 246.09kb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

Information: The receive buffer should be 65.00 Kbytes to maximize throughput

Check.bat Results:

urrent date is Wed 04/01/2006

Current time is  19:24:40.27

Windows Millennium [Version 4.90.3000]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:Reply from 67.18.179.85: bytes=32 time=109ms TTL=47Reply from 67.18.179.85: bytes=32 time=110ms TTL=47Reply from 67.18.179.85: bytes=32 time=110ms TTL=47Reply from 67.18.179.85: bytes=32 time=110ms TTL=47Ping statistics for 67.18.179.85:    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 109ms, Maximum =  110ms, Average =  109ms

Ping Complete.

Tracing route to testmy.net [67.18.179.85]over a maximum of 30 hops:  1  <10 ms    13 ms  <10 ms  10.32.1.1  2    14 ms    13 ms    14 ms  docsis-interconnect.regina.accesscomm.ca [24.72.99.249]  3    28 ms    13 ms    14 ms  A-p10-0-0-S1.gw2.cal1.rogerstelecom.net [204.50.53.65]  4    27 ms    14 ms    14 ms  g11-0-4-S1.bb1.cal1.rogerstelecom.net [204.50.251.193]  5    55 ms    55 ms    55 ms  p4-0-S1.bb1.tor1.rogerstelecom.net [204.50.128.61]  6    54 ms    55 ms    55 ms  p2-1-S1.bb1.mtl1.rogerstelecom.net [209.5.21.50]  7    97 ms    82 ms    82 ms  sl-gw1-pen-13-3.sprintlink.net [144.228.166.13]  8    83 ms    96 ms    82 ms  sl-bb20-pen-5-0.sprintlink.net [144.232.5.1]  9  110 ms  109 ms  110 ms  sl-bb27-fw-13-0.sprintlink.net [144.232.8.65]  10  110 ms  110 ms  110 ms  sl-st20-dal-1-0.sprintlink.net [144.232.9.136]  11  109 ms  110 ms  110 ms  sl-theplanet-5-0.sprintlink.net [144.223.244.142]  12  110 ms  110 ms  110 ms  vl31.dsr02.dllstx3.theplanet.com [70.85.127.30]  13  137 ms  110 ms  124 ms  vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]  14  137 ms  110 ms  123 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]  15  110 ms  109 ms  124 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85] Trace complete.

[jkandra]

Hi Troll Welcome to the forum.

Have you looked at this yet? Sticky

http://www.testmy.net/forum/index.php?topic=2097.0

[TheTroll]

Actually, i just found all the same websites and programs randomly on my own like http://nitro.ucsc.edu/ and I actually wrote my own version of check.bat to check my ping and tracert info.  Lol, please note the sarcasm .  No offense or anything, but If you would have read my post you would have noticed that. 

so, yes I did read that post, and I tried everything on it before I posted.

Oh yeah, I should have added I'm using a direct connection through my SMC networks cable modem.

[FallowEarth]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=109ms TTL=47

Reply from 67.18.179.85: bytes=32 time=110ms TTL=47

Reply from 67.18.179.85: bytes=32 time=110ms TTL=47

Reply from 67.18.179.85: bytes=32 time=110ms TTL=47

Ping statistics for 67.18.179.85:

[TheTroll]

I was in contact with Access Communications, and they informed me that 30kb/s download and 12kb/s for uploads is average for my type of connection...  I double checked their website and it did say 64kb/s for both up and down........  So it turns out it's just a simple case of false advertising....  Thanks for the help anyways.

[FallowEarth]

Average does not mean cap.  I would still tweak away.