John475 Posted January 28, 2006 CID Report Share Posted January 28, 2006 Hi everybody, just got a 7000 a week ago. Most days my DW7000 isn't much faster than my 44K dial-up. Disappointing to say the least. Tech support was no help. My receive info shows no problems, but my transmissions failed counter shows failed transmissions equal 25 to 50 percent of my total transmissions. For an unknown reason it was below 2% for a few hours Thursday and my 7000 was working fantastic, so I am looking for the reason I usually have the high failure rate. After doing some research I am wondering about my installation and it's potential for my problems. I have a poll mount without any ground except the 12 inches the poll extends below the concrete. There is no coax block or ground at the house. The installer connected the ground wire that comes with the dual coax to the dish arm ground, but inside the house it is just cut off behind the 7000 unit. Are the failed transmissions a good suspect for my poor performance? If so would grounding be the main suspect. Any info is much appreciated. DW7000 consumer plan Quote Link to comment Share on other sites More sharing options...
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