Latency problem

[leftwirm]

Trogers was helping me with slow DSL speeds and he suggested I post here for additional help. He stated

"1. modem/router configuration - timed out in your trace route between 1st and 2nd paths and this causes high latency (ave 520 ms). If you are in USA, ave latency should not exceed 100 ms". I am in the USA and my modem is a Speedstream 5220. Is there any way to correct this?

OS Name  Microsoft® Windows® XP Professional x64 Edition

Version  5.2.3790 Service Pack 1 Build 3790

Other OS Description    Not Available

OS Manufacturer  Microsoft Corporation

System Name  ROBERT-D46BGEU6

System Manufacturer  To Be Filled By O.E.M.

System Model  To Be Filled By O.E.M.

System Type  x64-based PC

Processor  AMD64 Family 15 Model 63 Stepping 2 AuthenticAMD ~2203 MHz

BIOS Version/Date  American Megatrends Inc. 1017.002, 11/14/2005

SMBIOS Version  2.3

Windows Directory  C:WINDOWS

System Directory  C:WINDOWSsystem32

Boot Device  DeviceHarddiskVolume1

Locale  United States

Hardware Abstraction Layer  Version = "5.2.3790.1830 (srv03_sp1_rtm.050324-1447)"

User Name  ROBERT-D46BGEU6Administrator

Time Zone  US Mountain Standard Time

Total Physical Memory  1,023.14 MB

Available Physical Memory  545.16 MB

Total Virtual Memory  2.43 GB

Available Virtual Memory  2.00 GB

Page File Space  1.50 GB

Page File  C:pagefile.sys

My provider is Frontiernet.net and service is rated at 1500/256

Thank you

[Swimmer]

alright could you post a tracert to see what we are dealing with?

This isnt 100% true.. some of the newer router will disregard pings to the wan port but still allow the tracert to go through..

It is very possible for a hop to be over 100ms..

Tracing route to cnn.com [64.236.16.116]

over a maximum of 30 hops:

  1    1 ms    <1 ms    <1 ms  192.168.1.1

  2    6 ms    5 ms    5 ms  hill-c45a-c4507-01-205b.tcom.purdue.edu [128.211

.205.1]

  3    1 ms    1 ms    1 ms  erht-5b-c6509-01-4022.tcom.purdue.edu [172.19.25

2.1]

  4    1 ms    1 ms    1 ms  tel-210-c6509-01-4091.tcom.purdue.edu [192.31.0.

1]

  5    1 ms    1 ms    1 ms  tel-210-m10-01-campus.tcom.purdue.edu [192.5.40.

54]

  6    3 ms    3 ms    2 ms  gigapop.tcom.purdue.edu [192.5.40.134]

  7    14 ms    14 ms    5 ms  sd-ul.indiana.gigapop.net [192.12.206.245]

  8    7 ms    7 ms    7 ms  so-2-3-0-0.gar2.Chicago1.Level3.net [67.72.124.9

]

  9    7 ms    7 ms    7 ms  ae-2-54.bbr2.Chicago1.Level3.net [4.68.101.97]

10    31 ms    26 ms    25 ms  ae-0-0.bbr1.Atlanta1.Level3.net [64.159.1.45]

11    26 ms    26 ms    25 ms  ge-6-0-0-53.gar2.Atlanta1.Level3.net [4.68.103.7

1]

12    26 ms    25 ms    25 ms  pop2-atm-P0-2.atdn.net [66.185.138.33]

13  166 ms  203 ms  212 ms  bb2-atm-P0-3.atdn.net [66.185.138.42]

I am on an 17000/1500 connection.. 100+ ms possible.

Third thing.. thePlanet.com, the host of this website, has been doing maintaince to their network for most of last week and some of this week.  This could explain some of the high ping times as traffic is having to be moved from one router to another causing excess traffic.

[trogers]

Hi Swimmer,

This was his tracert results:

Microsoft Windows [Version 5.2.3790]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:  Reply from 67.18.179.85: bytes=32 time=546ms TTL=46 Reply from 67.18.179.85: bytes=32 time=521ms TTL=46 Reply from 67.18.179.85: bytes=32 time=497ms TTL=46 Reply from 67.18.179.85: bytes=32 time=484ms TTL=46 Reply from 67.18.179.85: bytes=32 time=515ms TTL=46 Reply from 67.18.179.85: bytes=32 time=520ms TTL=46 Reply from 67.18.179.85: bytes=32 time=507ms TTL=46 Reply from 67.18.179.85: bytes=32 time=536ms TTL=46 Reply from 67.18.179.85: bytes=32 time=534ms TTL=46 Reply from 67.18.179.85: bytes=32 time=543ms TTL=46 Reply from 67.18.179.85: bytes=32 time=530ms TTL=46 Reply from 67.18.179.85: bytes=32 time=507ms TTL=46  Ping statistics for 67.18.179.85:    Packets: Sent = 12, Received = 12, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:    Minimum = 484ms, Maximum = 546ms, Average = 520ms

Ping Complete.

Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops:    1    <1 ms    <1 ms    <1 ms  192.168.254.254    2    *        *        *    Request timed out.  3    *        *        *    Request timed out.  4    *        *        *    Request timed out.  5    *        *        *    Request timed out.  6    *        *        *    Request timed out.  7    *        *        *    Request timed out.  8    *        *        *    Request timed out.  9    *        *        *    Request timed out.  10    *        *        *    Request timed out.  11    *        *        *    Request timed out.  12    *        *        *    Request timed out.  13    *        *        *    Request timed out.  14    *        *        *    Request timed out.  15    *        *        *    Request timed out.  16    *        *        *    Request timed out.  17    *        *        *    Request timed out.  18    *        *        *    Request timed out.  19    *        *        *    Request timed out.  20    *        *        *    Request timed out.  21  679 ms  659 ms  624 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]  Trace complete.