bk63 Posted March 6, 2006 CID Share Posted March 6, 2006 Hi all I sure could use some help here please. I can't seem to download anything and my Road runner home Pg won't come up. I have scanned with AVG,Spybot, Microsoft antispyware,Stinger and Microsofts malicious software remover. I have scanned in and out of safe mode. Nothing I have done has helped at all. It also will not let me play any on line games. If anyone out there has any ideas, I would greatly appreciate the help. thanks BK. Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/ Share on other sites More sharing options...
Swimmer Posted March 6, 2006 CID Share Posted March 6, 2006 Is the modem functioning? Have all the latest updates for your ethernet card? can you ping the modem? 192.168.100.1 <- that is for the Motorola SB5100 if i recall.. BTW welcome to the forum. Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/#findComment-123814 Share on other sites More sharing options...
bk63 Posted March 7, 2006 Author CID Share Posted March 7, 2006 Hi Swimmer Thanks for the quick reply.. I have to say I don't know what "ping the modem" is. I just looked in my device manager and found my ethernet card and updated it,but I still can't D/L... Will keep trying.. BK and Thanks for the welcome Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/#findComment-123986 Share on other sites More sharing options...
brock01 Posted March 7, 2006 CID Share Posted March 7, 2006 can you go to any site, or just not the rr home page, and gaming? Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/#findComment-123990 Share on other sites More sharing options...
bk63 Posted March 7, 2006 Author CID Share Posted March 7, 2006 Hi Brock. Mostly just RR and some games I can go to popcap games and play those but that is it. And most all other pgs load fine. Thanks BK. Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/#findComment-123991 Share on other sites More sharing options...
bk63 Posted March 7, 2006 Author CID Share Posted March 7, 2006 Hello again Swimmer I think I found out how to "ping" is this it:Network Diagnostics tool.Open Help and Support>Click 'Use Tools to view your computer information and diagnose problems'>Select Network Diagnostics under Tools. I did this and it said everything passed,modem,ethernet and so forth...... Thanks again... BK Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/#findComment-124006 Share on other sites More sharing options...
Swimmer Posted March 7, 2006 CID Share Posted March 7, 2006 i dont know hwere you are.. but this is what i am talking about.. click start-> run -> type cmd press enter -> type ping testmy.net and press enter. Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/#findComment-124015 Share on other sites More sharing options...
bk63 Posted March 7, 2006 Author CID Share Posted March 7, 2006 Hi Swimmer. I did the "cmd" and got this 67.18.179.851 with 32 bytes of data packets sent 4 received 4 lost 0 round trip times in milli sec. Min=16 ms Max=18 and Av.=17ms. Not sure what all this means ,but sure hope you do. Thanks BK Quote Link to comment https://testmy.net/ipb/topic/11780-cant-download/#findComment-124181 Share on other sites More sharing options...
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