DJ MikeyMike Posted December 11, 2006 CID Share Posted December 11, 2006 Ok...Here's the deal. I've had connection issues for about 2 years now......I use to have them two years ago with xbox live while playing halo 2, on the first xbox, and I finally gave up and sold it.....well with the coming of Halo 3 I decided to give it another go, and buy the xbox 360. I've had it 2 weeks now, and I'm pulling my hair out over the loss of connection while playing games. I have had comcast out here numerous times, only for them to make me look stupid as they test my signal and say " Your signal is better than mine at home...ha ha ha"....I'm sick of this crap.....I have had two different modems, (Now on a BRAND NEW Motorola Surfboard) I've had every cable replaced from the DROP LINE to my Xbox. I'm not running any splitters. I have a brand new ethernet cable from the modem to the Xbox, and I'm still lagging during games and losing connection to host. When I host games, people quit or lose connection. They complain of lag, and tell me that the connection sucks. So what do I do....I call comcast, and they come out again, only to test my connection, and tell me that it's fine. So I tell them to hang with me for a while while I play a few games, and they'll see that I'm losing, connection, and they run some tests, and say that I'm not showing and connection loss for the past 24 hours.....BULLSHIT!!... They don't understand the frustration of falling out of a game thats being ranked, and then receiving negative feedback because they think I quit the game......I'm at my witts end, and I need to be steered in the right direction as to what the next step in my fight to have a stable connection to xbox live. recap....CONNECTION SIGNAL IS GREAT DOWNLOAD AND UPLOAD ARE WHERE THEY ARE SUPPOSE TO BE. EVERY CABLE FROM THE DROP LINE (POLE) TO XBOX IS BRAND NEW CABLE MODEM IS BRAND NEW ETHERNET CABLES ARE BRAND NEW NO SPLITTERS IN LINE NOT USING A ROUTER OR WIRELESS DIRECT CONNECTION TO MODEM DURING ONLINE GAMES...........I LOSE CONNECTION FOR NO APPARENT REASON, OR I LAG SO BAD THAT I CAN'T PLAY. COMCAST SAYS NOTHING IS WRONG. OH I ALSO UPGRADED TO COMCAST PRO FOR FASTER DOWNLOAD AND UPLOAD FOR $10.00 MORE A MONTH. STILL NO LUCK. SOMEONE PLEASE HELP ME OR POINT ME IN THE RIGHT DIRECTION. Quote Link to comment Share on other sites More sharing options...
DJ MikeyMike Posted December 11, 2006 Author CID Share Posted December 11, 2006 :::.. testmy.net test results ..::: Download Connection is:: 5263 Kbps about 5.26 Mbps (tested with 5983 kB) Download Speed is:: 642 kB/s Upload Connection is:: 612 Kbps about 0.6 Mbps (tested with 1496 kB) Upload Speed is:: 75 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2006/12/10 - 10:47pm D-Validation Link:: https://testmy.net/stats/id-QIKL4JUHO U-Validation Link:: https://testmy.net/stats/id-Y4T327V1I User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) [!] Quote Link to comment Share on other sites More sharing options...
Sparticus Posted December 11, 2006 CID Share Posted December 11, 2006 Welcome to the forum DJ MikeyMike! I'm sorry to hear about your problem. From what it looks like it may be packet loss. But you said Comcast thought differently. The only think I can think of is to keep calling until you get a proper response. Quote Link to comment Share on other sites More sharing options...
Swimmer Posted December 11, 2006 CID Share Posted December 11, 2006 Alright... I tracert'ed you IP address.. you are getting some packet loss on the comcast network.. 16 * 74 ms 76 ms 68.86.148.10 17 81 ms 73 ms 72 ms 68.86.148.42 18 83 ms 110 ms 73 ms 68.86.148.106 19 72 ms * 83 ms 68.86.148.70 20 73 ms 73 ms * 68.86.148.74 21 92 ms 75 ms 91 ms 68.86.148.102 22 78 ms 78 ms 74 ms 68.86.148.90 <- not the final ip.. But the connection still looks pretty solid.. post a tracert to testmy.net.. The only other issue that I can think of would be a personal router causing the problems.. Have you tried to direct connection the xbox to the modem? Quote Link to comment Share on other sites More sharing options...
saygoodie Posted December 11, 2006 CID Share Posted December 11, 2006 Alright... I tracert'ed you IP address.. you are getting some packet loss on the Comcast network.. 16 * 74 ms 76 ms 68.86.148.10 17 81 ms 73 ms 72 ms 68.86.148.42 18 83 ms 110 ms 73 ms 68.86.148.106 19 72 ms * 83 ms 68.86.148.70 20 73 ms 73 ms * 68.86.148.74 21 92 ms 75 ms 91 ms 68.86.148.102 22 78 ms 78 ms 74 ms 68.86.148.90 <- not the final ip.. But the connection still looks pretty solid.. post a tracert to testmy.net.. The only other issue that I can think of would be a personal router causing the problems.. Have you tried to direct connection the xbox to the modem? he said he is directly connected to the modem, no routers. Quote Link to comment Share on other sites More sharing options...
Blunted 2 Posted December 11, 2006 CID Share Posted December 11, 2006 Ok...Here's the deal. I've had connection issues for about 2 years now......I use to have them two years ago with xbox live while playing halo 2, on the first xbox, and I finally gave up and sold it.....well with the coming of Halo 3 I decided to give it another go, and buy the xbox 360. I've had it 2 weeks now, and I'm pulling my hair out over the loss of connection while playing games. I have had comcast out here numerous times, only for them to make me look stupid as they test my signal and say " Your signal is better than mine at home...ha ha ha"....I'm sick of this crap.....I have had two different modems, (Now on a BRAND NEW Motorola Surfboard) I've had every cable replaced from the DROP LINE to my Xbox. I'm not running any splitters. I have a brand new ethernet cable from the modem to the Xbox, and I'm still lagging during games and losing connection to host. When I host games, people quit or lose connection. They complain of lag, and tell me that the connection sucks. So what do I do....I call comcast, and they come out again, only to test my connection, and tell me that it's fine. So I tell them to hang with me for a while while I play a few games, and they'll see that I'm losing, connection, and they run some tests, and say that I'm not showing and connection loss for the past 24 hours.....BULLSHIT!!... They don't understand the frustration of falling out of a game thats being ranked, and then receiving negative feedback because they think I quit the game......I'm at my witts end, and I need to be steered in the right direction as to what the next step in my fight to have a stable connection to xbox live. recap....CONNECTION SIGNAL IS GREAT DOWNLOAD AND UPLOAD ARE WHERE THEY ARE SUPPOSE TO BE. EVERY CABLE FROM THE DROP LINE (POLE) TO XBOX IS BRAND NEW CABLE MODEM IS BRAND NEW ETHERNET CABLES ARE BRAND NEW NO SPLITTERS IN LINE NOT USING A ROUTER OR WIRELESS DIRECT CONNECTION TO MODEM DURING ONLINE GAMES...........I LOSE CONNECTION FOR NO APPARENT REASON, OR I LAG SO BAD THAT I CAN'T PLAY. COMCAST SAYS NOTHING IS WRONG. OH I ALSO UPGRADED TO COMCAST PRO FOR FASTER DOWNLOAD AND UPLOAD FOR $10.00 MORE A MONTH. STILL NO LUCK. SOMEONE PLEASE HELP ME OR POINT ME IN THE RIGHT DIRECTION. you cant host 16 man games on anything lower than 1500 Kbps upload and i'll prove it if you want me to cause i get host 90% of the time and every 16 man game uses over 1.5 mb up to 2 mb up. i would say atleast 75% of people on halo cant host a 12 man or above thats why its laggy alot on there. Quote Link to comment Share on other sites More sharing options...
Blunted 2 Posted December 11, 2006 CID Share Posted December 11, 2006 i would post some pics but the attachments still dont work. any idea when it will be fixed cause its been a long time already Quote Link to comment Share on other sites More sharing options...
Sparticus Posted December 11, 2006 CID Share Posted December 11, 2006 i would post some pics but the attachments still dont work. any idea when it will be fixed cause its been a long time already Just use imageshack or tims uploader. Quote Link to comment Share on other sites More sharing options...
Blunted 2 Posted December 12, 2006 CID Share Posted December 12, 2006 i will upload them to my website later but i had to go back to work so i left and wondered if cable even knows about this problem. Quote Link to comment Share on other sites More sharing options...
Blunted 2 Posted December 12, 2006 CID Share Posted December 12, 2006 here is 2 16 man games and the graph showing what it uses but depending on where the people live it could use more or less. Quote Link to comment Share on other sites More sharing options...
clayjjojo Posted December 12, 2006 CID Share Posted December 12, 2006 I have comcast and the 360 i play on-line and have a bad time on-line with halo 2 lag and it will boot me off. I pay for the 8MB and a tec just left my house now he gave me a new modem to see if it would work Quote Link to comment Share on other sites More sharing options...
Sparticus Posted December 12, 2006 CID Share Posted December 12, 2006 Welcome to the forum clayjjojo! Hope you get your problem resolved. Quote Link to comment Share on other sites More sharing options...
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