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wild blue satellite ?


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ok i have wild blue satellite and i have the 512 kb package. and i did a quick test to see what i am getting. the first day i was getting about 80 kb/sec while downloading, then all of a sudden it just went to 15kb/sec. its been like this for the month. here is my test results today

:::.. testmy.net test results ..:::

Download Connection is:: 35 Kbps about 0.04 Mbps (tested with 97 kB)

Download Speed is:: 4 kB/s

Upload Connection is:: 24 Kbps about 0 Mbps (tested with 97 kB)

Upload Speed is:: 3 kB/s

Tested From:: https://testmy.net (Main)

Test Time:: 2007/12/04 - 8:59pm

D-Validation Link:: https://testmy.net/stats/id-E8JB7F45D

U-Validation Link:: https://testmy.net/stats/id-S1KFOCQG3

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20071127 Firefox/ [!]

is there anything that i can do to fix this problem other then contacting wildblue?

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Your lucky mines been slower than honey traveling up hill on a winter day since I got it installed. Now test show I'd be better off with dial-up and still going around with support.

Still think it was never installed right as they never put their meter on the installed cables coming inside. Only hooked the meter up to sat. and their test cable to adjust sat. all of this done outside. Being an older tech I understand the difference between impedance of the cables and how it can effect the outcome of setting up a system.

Hoping to hear from support today, with another guess at what is causing the problem. Will see later today maybe.

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