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Turtles move faster...Help please.


Aeonin

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Hello everyone,

I've been lurking around these forums and this site for a while now. And I usually browse the forums if I have a problem. Most of the time I find an answer, but this time my father's computer is having a large issue.

His internet will frequently grind to a halt, with near to no movement. I power cycle some of the stuff on the way to his comp, and it helps - for a while. Then whenever I'm gone, I always get called back since they say its slow again.

My set up is Comcast Cable Modem -> Wireless D-Link Router -> Vonage/Motorola Adapter -> Vonage/Motorola Adapter 2 -> Computer.

I'm using the web through the wireless router and I don't have any speed problems. Also whenever I use the speed test here on that computer, sometimes it will simply not finish and just get stuck on a page.

We've got a Comcast guy to come over, and he fixed some cables and such, but it didn't help.

Any help from you guys would be awesome.

Thanks in advance,

M.Bach

Oh and the turtles move faster is what my father said to the Comcast guys over the phone. Not my words.

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Note: I've done what the sticky's said. No viruses/spyware found. Already used CCleaner, Cablenut, and such.

OS: Windows XP SP 2

And I'm not on his computer now, but I'll post more info when I'm on there in a minute. Sorry for the inconvenience.

From Tweak Tester:

1. Your Tweakable Settings

Receive Window (RWIN): 65340

Window Scaling: off

Path MTU Discovery: ON

RFC1323 Window Scaling: OFF

RFC1323 Time Stamping: OFF

Selective Acks: ON

MSS requested: 1452

TTL:

(less any hops behind firewall)

46

TTL remaining: 30

TOS flags: none set

2. Test Download

Actual data bytes sent: 1024001

Actual data packets: 707

Max packet sent (MTU): 1492

Max packet recd (MTU): 1492

Retransmitted packets: 0

sacks you sent: 0

pushed data pkts: 30

data transmit time: 2.325 secs

our max idletime: 261.4 ms

transfer rate: 385467 bytes/sec

transfer rate: 3083 kbits/sec

transfer efficiency: 100%

3. ICMP (ping) check

Minimum ping: 66.94 ms

Maximum ping: 111.64 ms

Ping stability:

69.63 69.37 66.94 69.29 68.58 67.51 68.80 68.59 68.52 111.64

Testmy.net didn't finish the test the first time, it stopped cold. I refreshed the page and got these results:

:::.. testmy.net test results ..:::

Download Connection is:: 5313 Kbps about 5.31 Mbps (tested with 12160 kB)

Download Speed is:: 649 kB/s

Upload Connection is:: 303 Kbps about 0.3 Mbps (tested with 579 kB)

Upload Speed is:: 37 kB/s

Tested From:: https://testmy.net (Main)

Test Time:: 2008/01/25 - 1:37pm

D-Validation Link:: https://testmy.net/stats/id-1BEDOPI78

U-Validation Link:: https://testmy.net/stats/id-XGQZKOH2B

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11 [!]

Tried http://nitro.ucsc.edu/, it stopped as well. Had to refresh the page and start again, afterwards it said:

WEB100 Enabled Statistics:

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

checking for firewalls . . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client-to-server [C2S]) . . . . . 248.0kb/s

running 10s inbound test (server-to-client [s2C]) . . . . . . 3.32Mb/s

------  Client System Details  ------

OS data: Name = Windows XP, Architecture = x86, Version = 5.1

Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_03

------  Web100 Detailed Analysis  ------

Cable modem/DSL/T1 link found.

Link set to Full Duplex mode

No network congestion discovered.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 60.63 msec; the Packet size = 1452 Bytes; and

There were 19 packets retransmitted, 107 duplicate acks received, and 114 SACK blocks received

The connection stalled 2 times due to packet loss

The connection was idle 0.52 seconds (5.2%) of the time

C2S throughput test: Packet queuing detected: 1.91%

S2C throughput test: Packet queuing detected: 0.26%

This connection is receiver limited 11.14% of the time.

This connection is network limited 88.69% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:

RFC 2018 Selective Acknowledgment: ON

RFC 896 Nagle Algorithm: ON

RFC 3168 Explicit Congestion Notification: OFF

RFC 1323 Time Stamping: OFF

RFC 1323 Window Scaling: OFF

Server 'nitro.ucsc.edu' is not behind a firewall. [Connection to the ephemeral port was successful]

Client is probably behind a firewall. [Connection to the ephemeral port failed]

Information: Network Middlebox is modifying MSS variable

Server IP addresses are preserved End-to-End

Information: Network Address Translation (NAT) box is modifying the Client's IP address

Server says [-----] but Client says [-----]

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Thank you for replying. I've done both of those things and it still lags quite a bit. Wasn't able to see my results after the testmy.net test (it got stuck loading it).

My DI-624 is also at the latest firmware version.

Ok...that answers a few questions...DI 624...what Revision?

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