Blako Posted September 27, 2008 CID Share Posted September 27, 2008 All computers in the house are suffering from terrable download speeds. Download tests show frequent pauses between bursts of good speed which point to packet loss. Restarting the modem and router have no effect. PunkBuster also kicked me for "loosing key packets." The average ping to a variety of websites is 60-100ms (which is good). Testmy.net Download Connection is:: 353 Kbps about 0.4 Mbps (tested with 3064 kB) 3% efficiency Upload Connection is:: 887 Kbps about 0.9 Mbps (tested with 1496 kB) 89% efficiency Test site #2 Download Speed: 1211 kbps (151.4 KB/sec transfer rate) 12% efficiency Upload Speed: 973 kbps (121.6 KB/sec transfer rate) 97% efficiency Latency: 35 ms Test Site #3 Download Speed: 1085 kbps (135.6 KB/sec transfer rate) 11% efficiency Upload Speed: 974 kbps (121.8 KB/sec transfer rate) 97% efficiency Test Site #4 Download Speed: 1094 kbps 11% efficiency Upload Speed: 686 kbps (121.8 KB/sec transfer rate) 67% efficiency Tracing route to testmy.net [74.54.226.166] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 [router] 2 9 ms 9 ms 8 ms [Me].san.res.rr.com [gateway] 3 9 ms 8 ms * gig1-16.crlsca1-swt1.san.rr.com [gateway] 4 14 ms 8 ms 9 ms po116.crlsca1-swt1.san.rr.com [76.176.0.13] 5 39 ms 30 ms 32 ms tge9-0-0.wcsdca1-gsr3.san.rr.com [76.176.0.98] 6 39 ms 37 ms 30 ms so-2-0-0-0.gar1.SanDiego1.Level3.net [4.79.36.9] 7 48 ms 30 ms 29 ms ge-7-0-0.mp2.SanDiego1.Level3.net [4.68.113.69] 8 130 ms 83 ms 50 ms as-3-0.bbr1.Dallas1.Level3.net [64.159.3.214] 9 62 ms 55 ms 59 ms ae-44-99.car4.Dallas1.Level3.net [4.68.19.198] 10 85 ms 59 ms 59 ms THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2] 11 71 ms * 59 ms te7-2.dsr01.dllstx3.theplanet.com [70.87.253.10] 12 63 ms 59 ms 59 ms te1-4.dsr01.dllstx2.theplanet.com [70.87.253.114] 13 67 ms 74 ms 83 ms po1.car06.dllstx6.theplanet.com [12.96.160.8] 14 58 ms 55 ms 55 ms a6.e2.364a.static.theplanet.com [74.54.226.166] Trace complete. Notice the two time-outs. The anoying thing is when the loading page just hangs there for 10 seconds. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Blako Posted September 28, 2008 Author CID Share Posted September 28, 2008 Speed test statistics --------------------- Download speed: 176328 bps Upload speed: 980784 bps Quality of service: 50 % Download test type: socket Upload test type: socket Maximum download pause: 660 ms <--- What do you guys get for this value? I got as high as 5000ms! Average download pause: 115 ms Minimum round trip time to server: 107 ms Average round trip time to server: 136 ms VoIP test statistics -------------------- Jitter: you --> server: 1.0 ms Jitter: server --> you: 4.4 ms Packet loss: you --> server: 0.0 % Packet loss: server --> you: 3.6 % Packet discards: 0.0 % Packets out of order: 0.0 % Number of supported VoIP lines: 1 Estimated MOS score: 3.6 Max Pause is the longest pause recorded between data transfers during the download speed test. This should be a very small number. If not, it could indicate Internet congestion or a bad Internet connection. For comparison sake can someone go to http://myspeed.visualware.com/voip/ and check their advanced results and post max/avg download pause? Quote Link to comment Share on other sites More sharing options...
justinlay Posted September 28, 2008 CID Share Posted September 28, 2008 That site test's are all over the place for me? Speed test statistics --------------------- Download speed: 1481624 bps Upload speed: 368800 bps Quality of service: 68 % Download test type: socket Upload test type: socket Maximum download pause: 513 ms Average download pause: 10 ms Minimum round trip time to server: 44 ms Average round trip time to server: 50 ms VoIP test statistics -------------------- Jitter: you --> server: 3.7 ms Jitter: server --> you: 6.2 ms Packet loss: you --> server: 0.2 % Packet loss: server --> you: 0.0 % Packet discards: 0.0 % Packets out of order: 0.0 % Number of supported VoIP lines: 2 Estimated MOS score: 3.9 Speed test statistics --------------------- Download speed: 1248048 bps Upload speed: 53464 bps Quality of service: 52 % Download test type: socket Upload test type: socket Maximum download pause: 475 ms Average download pause: 13 ms Minimum round trip time to server: 78 ms Average round trip time to server: 94 ms VoIP test statistics -------------------- Jitter: you --> server: 9.1 ms Jitter: server --> you: 35.1 ms Packet loss: you --> server: 0.2 % Packet loss: server --> you: 2.4 % Packet discards: 0.0 % Packets out of order: 0.0 % Number of supported VoIP lines: 0 Estimated MOS score: 2.1 Results from TestMy :::.. Download Stats ..::: Download Connection is:: 1583 Kbps about 1.6 Mbps (tested with 3064 kB) Download Speed is:: 193 kB/s Tested From:: https://testmy.net/ (Main) Test Time:: 2008/09/27 - 7:00pm Bottom Line:: 28X faster than 56K 1MB Download in 5.31 sec Tested from a 3064 kB file and took 15.857 seconds to complete Download Diagnosis:: 90% + Okay : running at 91.98 % of your hosts average (vrfuturenet.com) D-Validation Link:: https://testmy.net/stats/id-LXZY3965P User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.2) Gecko/2008091620 Firefox/3.0.2 [!] :::.. Upload Stats ..::: Upload Connection is:: 432 Kbps about 0.4 Mbps (tested with 1013 kB) Upload Speed is:: 53 kB/s Tested From:: https://testmy.net/ (Main) Test Time:: 2008/09/27 - 6:57pm Bottom Line:: 8X faster than 56K 1MB Upload in 19.32 sec Tested from a 1013 kB file and took 19.235 seconds to complete Upload Diagnosis:: 90% + Okay : running at 96.86 % of your hosts average (vrfuturenet.com) U-Validation Link:: https://testmy.net/stats/id-FR71WXAVD User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.2) Gecko/2008091620 Firefox/3.0.2 [!] Quote Link to comment Share on other sites More sharing options...
Blako Posted September 28, 2008 Author CID Share Posted September 28, 2008 After talking with tech support nothing changed... but the next day i think its working Speakeasy.net Download: 9689 kbps Up: 959 kbps Speedtest.net Download: 9909 kb/s Up: 608 kb/s 46 ms San Diego, CA < 50 mi Download: 9909 kb/s Up: 603 kb/s 53 ms San Diego, CA < 50 mi pcpitstop.com Download Speed: 9576 kbps (1197 KB/sec transfer rate) Upload Speed: 978 kbps (122.3 KB/sec transfer rate) Latency: 19 ms Quote Link to comment Share on other sites More sharing options...
Blako Posted October 16, 2008 Author CID Share Posted October 16, 2008 October UPDATE... The tech support did find a cable so loose at the street that he touched it and it fell out. Thats been fixed. I am noticing something that affects online gaming the most but is also appearent on DL and UL tests. While in BF2 with a ping a 20ms, and my bro playing WoW (ping 170) on another computer we both loose connection at the same time only for it to reconnect 8-15 seconds later. This also happens if only one computer is online and is noticable on uploads a little more then downloads. Testmy.net and another speed test both result in taskmanager looking like this. What could cause this? Quote Link to comment Share on other sites More sharing options...
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