Really Slow Speed

[yibbleyab]

:::.. Download Stats ..:::

over the last few days i've noticed that my speeds are Very slow.  normally i get about 6 - 6.4M.  after calling tech support and getting about as far as i thought i would with it ("everythings fine on our end"), reseting my modem a couple times, and and way more reboots then i would like, this is what i get.

Download Connection is:: 1132 Kbps about 1.1 Mbps (tested with 3064 kB)

Download Speed is:: 138 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/01/08 - 4:51pm

Bottom Line:: 20X faster than 56K 1MB Download in 7.42 sec

Tested from a 3064 kB file and took 22.172 seconds to complete

Download Diagnosis:: May need help : running at only 28.73 % of your hosts average (rogers.com)

D-Validation Link:: https://testmy.net/stats/id-OKMNYSCP3

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727) [!]

http://www.speedtest.net/result/386650231.png

(971 down and 496 up)

and 879 from bandwidthplace

my connection is a 5M from Rogers and i use the TCP optimizer from Speedguide.net to get the 6M im used to.  ive tried to reset the settings using the optimizer again with no positive results.

ive run scans with Norton Systemworks, Adaware, Spybot SD, and Malwares' Anti-Malware with no signs of a virus. Heres a copy of my Hijackthis log as well.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:03:07 PM, on 08/01/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:WINDOWSSystem32smss.exe

C:WINDOWSsystem32winlogon.exe

C:WINDOWSsystem32services.exe

C:WINDOWSsystem32lsass.exe

C:WINDOWSsystem32svchost.exe

C:WINDOWSSystem32svchost.exe

C:Program FilesCommon FilesSymantec SharedccSetMgr.exe

C:Program FilesCommon FilesSymantec SharedSNDSrvc.exe

C:Program FilesCommon FilesSymantec SharedSPBBCSPBBCSvc.exe

C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe

C:WINDOWSExplorer.EXE

C:WINDOWSsystem32spoolsv.exe

C:Program FilesMouseAmoumain.exe

C:Program FilesCommon FilesSymantec SharedccApp.exe

C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe

C:Program FilesNorton SystemWorksNorton AntiVirusnavapsvc.exe

C:Program FilesNorton SystemWorksNorton AntiVirusIWPNPFMntor.exe

C:PROGRA~1NORTON~1NORTON~1NPROTECT.EXE

C:WINDOWSsystem32nvsvc32.exe

C:Program FilesSygateSPFsmc.exe

C:WINDOWSsystem32svchost.exe

C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe

C:Program FilesInternet Exploreriexplore.exe

C:WINDOWSsystem32ctfmon.exe

C:Program FilesMessengermsmsgs.exe

C:Program FilesTrend MicroHijackThisHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.hotmail.com/

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =

R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll

O2 - BHO: (no name) - {1163CEEB-7C80-4F41-BD2B-A8653949421F} - (no file)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre6binssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program FilesCommon FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:Program FilesNorton SystemWorksNorton AntiVirusNavShExt.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:Program FilesNorton SystemWorksNorton AntiVirusNavShExt.dll

O4 - HKLM..Run: [smcService] "C:PROGRA~1SygateSPFsmc.exe" -startgui

O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup

O4 - HKLM..Run: [nwiz] nwiz.exe /install

O4 - HKLM..Run: [NvMediaCenter] RUNDLL32.EXE C:WINDOWSsystem32NvMcTray.dll,NvTaskbarInit

O4 - HKLM..Run: [WheelMouse] C:Program FilesMouseAmoumain.exe

O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"

O4 - HKLM..Run: [symantec NetDriver Monitor] C:PROGRA~1SYMNET~1SNDMon.exe /Consumer

O4 - HKCU..Run: [Norton SystemWorks] "C:Program FilesNorton SystemWorkscfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz

O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe

O4 - HKUSS-1-5-18..Run: [CTFMON.EXE] C:WINDOWSsystem32CTFMON.EXE (User 'SYSTEM')

O4 - HKUSS-1-5-18..Run: [Norton SystemWorks] "C:Program FilesNorton SystemWorkscfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz (User 'SYSTEM')

O4 - HKUS.DEFAULT..Run: [CTFMON.EXE] C:WINDOWSsystem32CTFMON.EXE (User 'Default user')

O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:PROGRA~1SPYBOT~1SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe

O15 - Trusted Zone: http://*.download.windowsupdate.com

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab

O16 - DPF: {58172624-85DD-4482-9E64-02ADCA637E96} (shizmoo Class) - http://www.shizmoo.com/activex/web665.cab

O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-CA/a-UNO1/GAME_UNO1.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1190428411500

O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/support/includes/cabs/si.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1190428389156

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jre/6u10-b92-b/jinstall-6u10-windows-i586-jc.cab?e=1228085446198&h=0de9795c6e1eb6387cb04319c4d82d89/&filename=jinstall-6u10-windows-i586-jc.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab47946.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab

O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab

O20 - Winlogon Notify: 486e1412382 - C:WINDOWS

O20 - Winlogon Notify: khfDvWOI - khfDvWOI.dll (file missing)

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSetMgr.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:Program FilesNorton SystemWorksNorton AntiVirusnavapsvc.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:Program FilesNorton SystemWorksNorton AntiVirusIWPNPFMntor.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:PROGRA~1NORTON~1NORTON~1NPROTECT.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSsystem32nvsvc32.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:PROGRA~1COMMON~1SYMANT~1SCRIPT~1SBServ.exe

O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:Program FilesSygateSPFsmc.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSPBBCSPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe

--

End of file - 9645 bytes

[coknuck]

You got a few problems. Copy and paste you HijackThis log file here to see whats wrong.

http://hijackthis.de/