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I doubt this is normal...


Onibus

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Hi ya, Comcast recently upgraded to the 4Mbps speed.  I normally hit 3.3mpbs (sometimes higher, sometimes lower... but that's the avg), however, I recently noticed something.

When i was looking over some forum posts, i saw the pathping command, so i decided to try it out.  The following pathping is NOT the first one i've done, nor is it the one from the day i decided to do it.  It's been about a week and I've done it about 6 times.  Here is the result:

C:Documents and SettingsPyuu>pathping www.testmy.net

Tracing route to www.testmy.net [67.19.36.6]

over a maximum of 30 hops:

  0  neko.paduca01.ky.Comcast.net [69.139.122.252]

  1  10.65.204.1

  2  172.30.188.81

  3  12.124.64.45

  4  tbr2-p013801.attga.ip.att.net [12.123.21.101]

  5  tbr1-cl1.dlstx.ip.att.net [12.122.2.89]

  6  gar1-p360.dlrtx.ip.att.net [12.123.196.101]

  7  12.119.136.14

  8  dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.127.61]

  9  dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.127.67]

10  dsr2-1-v1.dllstx4.theplanet.com [12.96.160.7]

11  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

12  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Computing statistics for 300 seconds...

            Source to Here  This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                          neko.paduca01.ky.Comcast.net [69.1

39.122.252]

                                0/ 100 =  0%  |

  1  37ms    0/ 100 =  0%    0/ 100 =  0%  10.65.204.1

                                0/ 100 =  0%  |

  2  46ms    0/ 100 =  0%    0/ 100 =  0%  172.30.188.81

                                0/ 100 =  0%  |

  3  60ms    0/ 100 =  0%    0/ 100 =  0%  12.124.64.45

                                1/ 100 =  1%  |

  4  ---    100/ 100 =100%    99/ 100 = 99%  tbr2-p013801.attga.ip.att.net [12.

123.21.101]

                                0/ 100 =  0%  |

  5  ---    100/ 100 =100%    99/ 100 = 99%  tbr1-cl1.dlstx.ip.att.net [12.122.

2.89]

                                0/ 100 =  0%  |

  6  ---    100/ 100 =100%    99/ 100 = 99%  gar1-p360.dlrtx.ip.att.net [12.123

.196.101]

                                0/ 100 =  0%  |

  7  ---    100/ 100 =100%    99/ 100 = 99%  12.119.136.14

                                0/ 100 =  0%  |

  8  ---    100/ 100 =100%    99/ 100 = 99%  dist-vlan32.dsr3-1.dllstx3.theplan

et.com [70.85.127.61]

                                0/ 100 =  0%  |

  9  ---    100/ 100 =100%    99/ 100 = 99%  dist-vlan21.dsr1-1.dllstx2.theplan

et.com [70.85.127.67]

                                0/ 100 =  0%  |

10  ---    100/ 100 =100%    99/ 100 = 99%  dsr2-1-v1.dllstx4.theplanet.com [1

2.96.160.7]

                                0/ 100 =  0%  |

11  76ms    1/ 100 =  1%    0/ 100 =  0%  gig1-0-1.tp-car9-1.dllstx4.theplan

et.com [67.18.116.69]

                                0/ 100 =  0%  |

12  71ms    1/ 100 =  1%    0/ 100 =  0%  6.67-19-36.reverse.theplanet.com [

67.19.36.6]

Trace complete.

---------------------------------------------

As you can see... I'm getting a bunch of 100/100 on lost/sent... which i don't believe is normal...  Could someone offer an explaination about what's up and/or report this to Comcast?

here's some additional info:

Tweak Test

  - http://ttester.broadbandreports.com/tweak/block:130ad12?service=cable&speed=4000&os=winXP&via=normal

Line Status

  - http://www.broadbandreports.com/speedresults/c886392b4b38/1658793

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Hi ya, Comcast recently upgraded to the 4Mbps speed.  I normally hit 3.3mpbs (sometimes higher, sometimes lower... but that's the avg), however, I recently noticed something.

When i was looking over some forum posts, i saw the pathping command, so i decided to try it out.  The following pathping is NOT the first one i've done, nor is it the one from the day i decided to do it.  It's been about a week and I've done it about 6 times.  Here is the result:

C:Documents and SettingsPyuu>pathping www.testmy.net

Tracing route to www.testmy.net [67.19.36.6]

over a maximum of 30 hops:

  0  neko.paduca01.ky.Comcast.net [69.139.122.252]

  1  10.65.204.1

  2  172.30.188.81

  3  12.124.64.45

  4  tbr2-p013801.attga.ip.att.net [12.123.21.101]

  5  tbr1-cl1.dlstx.ip.att.net [12.122.2.89]

  6  gar1-p360.dlrtx.ip.att.net [12.123.196.101]

  7  12.119.136.14

  8  dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.127.61]

  9  dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.127.67]

10  dsr2-1-v1.dllstx4.theplanet.com [12.96.160.7]

11  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

12  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Computing statistics for 300 seconds...

            Source to Here  This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                          neko.paduca01.ky.Comcast.net [69.1

39.122.252]

                                0/ 100 =  0%  |

  1  37ms    0/ 100 =  0%    0/ 100 =  0%  10.65.204.1

                                0/ 100 =  0%  |

  2  46ms    0/ 100 =  0%    0/ 100 =  0%  172.30.188.81

                                0/ 100 =  0%  |

  3  60ms    0/ 100 =  0%    0/ 100 =  0%  12.124.64.45

                                1/ 100 =  1%  |

  4  ---    100/ 100 =100%    99/ 100 = 99%  tbr2-p013801.attga.ip.att.net [12.

123.21.101]

                                0/ 100 =  0%  |

  5  ---    100/ 100 =100%    99/ 100 = 99%  tbr1-cl1.dlstx.ip.att.net [12.122.

2.89]

                                0/ 100 =  0%  |

  6  ---    100/ 100 =100%    99/ 100 = 99%  gar1-p360.dlrtx.ip.att.net [12.123

.196.101]

                                0/ 100 =  0%  |

  7  ---    100/ 100 =100%    99/ 100 = 99%  12.119.136.14

                                0/ 100 =  0%  |

  8  ---    100/ 100 =100%    99/ 100 = 99%  dist-vlan32.dsr3-1.dllstx3.theplan

et.com [70.85.127.61]

                                0/ 100 =  0%  |

  9  ---    100/ 100 =100%    99/ 100 = 99%  dist-vlan21.dsr1-1.dllstx2.theplan

et.com [70.85.127.67]

                                0/ 100 =  0%  |

10  ---    100/ 100 =100%    99/ 100 = 99%  dsr2-1-v1.dllstx4.theplanet.com [1

2.96.160.7]

                                0/ 100 =  0%  |

11  76ms    1/ 100 =  1%    0/ 100 =  0%  gig1-0-1.tp-car9-1.dllstx4.theplan

et.com [67.18.116.69]

                                0/ 100 =  0%  |

12  71ms    1/ 100 =  1%    0/ 100 =  0%  6.67-19-36.reverse.theplanet.com [

67.19.36.6]

Trace complete.

---------------------------------------------

As you can see... I'm getting a bunch of 100/100 on lost/sent... which i don't believe is normal...  Could someone offer an explaination about what's up and/or report this to Comcast?

here's some additional info:

Tweak Test

  - http://ttester.broadbandreports.com/tweak/block:130ad12?service=cable&speed=4000&os=winXP&via=normal

Line Status

  - http://www.broadbandreports.com/speedresults/c886392b4b38/1658793

hey Onibus and welcome to the forum :)

most of those 100% loss hops, block ping but this one i could ping...

C:Documents and SettingsMagnus>ping -n 10 12.119.136.14

Skickar signaler till 12.119.136.14 med 32 byte data:

Svar fr

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Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsPyuu>ping -n 100 12.119.136.14

Pinging 12.119.136.14 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 12.119.136.14:

    Packets: Sent = 47, Received = 0, Lost = 47 (100% loss),

C:Documents and SettingsPyuu>

I stopped at 47, but you get the drift lol =(

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:::.. Download Stats ..:::

Connection is:: 3216 Kbps about 3.2 Mbps (tested with 2992 KB)

Download Speed is:: 393 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sat Feb 19 2005 08:24:35 GMT-0600 (Central Standard Time)

Bottom Line:: 57X faster than 56K 1MB download in 2.61 sec

Diagnosis: Looks Great : 3.38 % faster than the average for host (comcast.net)

Validation Link:: https://testmy.net/id-QBW3AISJ6

so far in the morning, i've been hitting 2.9, but i avg out to 3.4mbps

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yep, i randomly went through the forums and found a user that had the same speed/service as me and found the 4000/386 files attached.  I reconfigured my connection because i was using 4400/386 but just modified a couple settings that were similar to the 4000/xxx file =P.  I'm currently using your 4000/386 file.

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nope, i'm directly connected.  if you wish to know, i have a SB3100D series surfboard modem.

Here's some signal stuff on the modem:

Upstream Value

Channel ID 1

Frequency 33008000 Hz Ranged

Ranging Service ID 280

Symbol Rate 2.560 Msym/s

Power Level 39 dBmV

-

Frequency 405000000 Hz Locked

Signal to Noise Ratio 34 dB

QAM 256

Network Access Control Object ON

Power Level 0 dBmV

-

And i doubt this is important, but i did find something interesting under logs:

050212233338 7-Information H501.6 HFC: TRC SYNC Recovery OK

050212233337 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover

050212233337 7-Information H501.12 HFC: FEC LOCK recovery OK

050212233337 7-Information H501.15 HFC:FEC LOCK recovery OK

050212233230 7-Information M552.0 Unit Update - No need to update. Image is current.

050212233230 7-Information I503.0 Cable Modem is OPERATIONAL

050212233229 7-Information F502.1 Bridge Forwarding Enabled.

050212233229 7-Information F502.3 Bridge Learning Enabled.

050212233229 7-Information B0.0 Baseline Privacy

050212233229 7-Information I500.0 Registration Completed

050212233229 7-Information I0.0 REG-RSP Registration Response

050212233229 7-Information I0.0 REG-REQ Registration Request

050212233229 7-Information D509.0 Retrieved TFTP Config File SUCCESS

-

The TRC lost sync is something new...

As i've said before, the avg i've been hitting is 3.3mbps.  Seldomly I'll hit 3.8mbps, but then it'd go back down.  I live in KY btw.

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