netmasta Posted February 20, 2005 CID Share Posted February 20, 2005 1. Describe your problem: ____________________________________________ 2. Now, describe your problem accurately: ___________________________________________________________ ___________________________________________________________ 3. Speculate wildly about the cause of the problem: _________________________________________________________________ _________________________________________________________________ 4. Problem Severity: A. Minor__ B. Minor__ C. Minor__ D. Trivial__ 5. Nature of the problem: A. Locked Up__ B. Frozen__ C. Hung__ D. Shot__ 6. Is your computer plugged in? Yes__ No__ 7. Is it turned on? Yes__ No__ 8. Have you tried to fix it yourself? Yes__ No__ 9. Have you made it worse? Yes__ 10. Have you read the manual? Yes__ No__ 11. Are you sure you've read the manual? Yes__ No__ 12. Are you absolutely certain you've read the manual? No__ 13. Do you think you understood it? Yes__ No__ 14. If `Yes' then why can't you fix the problem yourself? _________________________________________________________________ 15. How tall are you? Are you above this line? ___________________ 16. What were you doing with your computer at the time the problem occurred? _________________________________________________________________ 17. If `nothing' explain why you were logged in. _________________________________________________________________ 18. Are you sure you aren't imagining the problem? Yes__ No__ 19. How does this problem make you feel? _________________________________________________________________ 20. Tell me about your childhood. _________________________________________________________________ 21. Do you have any independent witnesses of the problem? Yes__ No__ 22. Can't you do something else, instead of bothering me? Yes__ http://www.elsop.com/wrc/humor/self_sup.htm Link to comment https://testmy.net/ipb/topic/2521-computer-problem-self-report-form/ Share on other sites More sharing options...
Aggr3 Posted February 20, 2005 CID Share Posted February 20, 2005 Hey Netmasta......where did you get hold of that??? I thought direcway level 1 and level 2 support kept that under lock and key.... Most of these questions sound very familiar to me....how about you guys... Link to comment https://testmy.net/ipb/topic/2521-computer-problem-self-report-form/#findComment-26560 Share on other sites More sharing options...
netmasta Posted February 20, 2005 Author CID Share Posted February 20, 2005 http://www.elsop.com/wrc/humor/self_sup.htm Link to comment https://testmy.net/ipb/topic/2521-computer-problem-self-report-form/#findComment-26561 Share on other sites More sharing options...
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