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burst speed vs real/regulated/actual/common/average speed


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i'm confused about the internet connection "burst speed" and the "real/regulated/actual/common/average speed".

i have up to 384 kbps "burstable speed", according to my ISP's contract, yet i get only 2xx kbps download most of the time. upload is about 90 to 100 kbps.

may i know the real speed that i can get for a 384kbps DSL connection? download and upload.

thank you.

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