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Really slow download

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Hi everyone I just found this website. I have a question, i'm on time warner turbo package 15/2, on speakeasy/speedtest my scores seem right. On the download test here however I get really slow speeds

is there something wrong with my connection? I don't want to be paying for something i'm not getting..

:::.. Download Stats ..:::

Download Connection is:: 4618 Kbps about 4.6 Mbps (tested with 4096 kB)

Download Speed is:: 564 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/07/18 - 2:33am

Bottom Line:: 81X faster than 56K 1MB Download in 1.82 sec

Tested from a 4096 kB file and took 7.266 seconds to complete

Download Diagnosis:: May need help : running at only 83.16 % of your hosts average (rr.com)

D-Validation Link:: https://testmy.net/stats/id-OSG3XH041

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; Media Center PC 4.0) [!]

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