Jump to content

General browsing is OK but streaming video is slow with 18Mbps U-Verse

Recommended Posts

My issue with video streaming started like a few weeks ago.  I've been using speedtest.net to check my download speed and the results are always between 18 and 21 Mbps with occasional slower speeds of like 15 Mbps but I still can't watch TV shows or streaming videos since they are choppy. Then I started testing my speed using testmy.net and I get a totally different result from what I'm getting from speedtest.net.  I attached one of the results below and you would notice that my download speed varies during the duration of the download test.  Does someone have an idea what could be the issue here?  Is it my PC or is it U-Verse?




Link to comment
Share on other sites

I did a Manual test and tried using 200MB.  The download speed averages around 10 - 12 Mbps but then it suddenly jump to around 45Mbps (see screenshot) which is a surprised since I should only be getting 18Mbps.  I think I may have a problem with the line or it could be due to some kind of traffic shaping or QOS on AT&T's side.  AT&T uses speedtest.net and as far as they are concern there's nothing wrong with my connection. :sad:


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...